ALEXSAS MWANGO-MISOKA
Union,NJ
Summary
Highly organized and detail-oriented professional with extensive experience in medical reception, medical assisting, and scribing. Demonstrates exceptional interpersonal skills, multitasking abilities, and proficiency in healthcare documentation. Adept at maintaining accurate patient records, managing administrative tasks, and supporting clinical workflows to ensure optimal patient care and efficient office operations.
Offering a detail-oriented approach and commitment to patient care, eager to learn and develop in a medical environment. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Ready to use and develop skills in patient interaction and administrative support in the Medical Assistant role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Medical Receptionist
TwinBoro Physical Therapy
04.2025 - Current
- Managed a high-volume front desk, ensuring seamless patient check-in and check-out processes
- Scheduled and confirmed appointments, coordinated referrals, and handled insurance verifications
- Maintained an organized and welcoming reception area, fostering a positive patient experience
- Coordinated patient scheduling, check-in, check-out, and billing payments.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy
- Answered phone calls and messages for TwinBoro Physical Therapy medical facility, scheduling appointments, and handling patient inquiries.
Medical Scribe
Veterinary Emergency GroupHospital
08.2024 - 02.2025
- Collaborated with physicians to document patient visits in real-time, ensuring comprehensive and accurate medical records
- Streamlined clinical documentation processes, enabling providers to focus on patient care
- Gained in-depth knowledge of medical terminology, diagnoses, and treatment plans
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
Research Assistant
The Hamm Laboratory
05.2020 - 01.2022
- Conducted a project in Dr. Michelle Hamm's lab centered on 8-oxo-2'-deoxyguanosine (OdG)
- Utilized Michaelis-Menten kinetics and electrophoresis to analyze data received from the project
- Funded by Arts & Sciences Research Fellowship and Robert F. Smart Research Award in Biology (Summer 2022)
Education
Master of Public Health -
Tufts University
Medford, Massachusetts07.2025
Skills
- Data acquisition
- Polymerase chain reaction
- Analytical chromatography
- Spectroscopic analysis
- Emergency response training
- HIPAA compliance knowledge
- Microsoft Office skills
- Assistance with procedures
- HIPAA compliance
- Patient scheduling
- Experienced in medical terminology usage
- EMR/EHR system utilization
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CCMA - Certified Clinical Medical Assistant
LANGUAGES
English - Native
Spanish - Proficient
Timeline
Front Desk Medical Receptionist
TwinBoro Physical Therapy
04.2025 - Current
Medical Scribe
Veterinary Emergency GroupHospital
08.2024 - 02.2025
Research Assistant
The Hamm Laboratory
05.2020 - 01.2022
Master of Public Health -
Tufts University
KEY ACHIEVEMENTS
- Research - Hamm Lab: Used synthetic and physical organic chemistry to address specific biological questions, based on 8-oxo-2'-deoxyguanosine (OdG), an abundant DNA lesion that can cause genome mutation and is thought to play a major role in several diseases.
- Obtained Research Funding: Secured $5,000 in research funding, enhancing project resources.
- Improved Desk Efficiency: Reduced patient check-in time by 30% through efficient front desk management.
- Managed Appointments Effectively: Successfully scheduled over 100 appointments weekly, optimizing patient flow.
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