Summary
Overview
Work History
Education
Skills
Timeline
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ALEXSIE VILLAFANE-PRIEST

Newark,Delaware

Summary

Dynamic Bilingual Customer Service Representatives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills.

Overview

16
16
years of professional experience

Work History

Traffic Controller

American Flag Inc.
07.2009 - Current
  • Trained new traffic controllers to properly use traffic control devices and apply best practices.
  • Communicated with team members using hand signals and radios.
  • Directed traffic in construction sites to maintain safe conditions for workers and motorists.
  • Stood for a long duration of time during work hours.
  • Work in weather conditions day or night
  • Ability to work with a group of diverse individuals
  • Enjoy working with others or independently

Data Entry Clerk

D'Souza & Associates, Inc.
05.2008 - 07.2009
  • Completed data entry tasks with accuracy and efficiency.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Reviewed, verified, updated and maintained patient information, and documents.
  • Maintained a good working relationship with serval different doctors offices to assure financial services when necessary.
  • Assisted with my fellow co-workers as needed
  • Able to provide high quality service while following HIPPA regulations.


Special Needs Bus Aide

First Student Transportation
08.2007 - 05.2008
  • Informed parents of student behavioral changes to formulate guidelines and solutions.
  • Calmed unruly students during bus rides and helped prevent repeated disruptions.
  • Cultivated trusting relationships with transported students and guardians.
  • Completed thorough bus inspections before and after each trip.
  • Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.
  • Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
  • Supervised students and maintained discipline on bus to reduce driver distraction.

Education

GED -

James H Groves
Wilmington, DE
09.2001

Skills

  • Medical Billing
  • Clerical Knowledge
  • Data Entry
  • Insurance Processing
  • Strong Interpersonal Skills
  • Special Needs Support
  • Active Listening
  • Detail-oriented

Timeline

Traffic Controller

American Flag Inc.
07.2009 - Current

Data Entry Clerk

D'Souza & Associates, Inc.
05.2008 - 07.2009

Special Needs Bus Aide

First Student Transportation
08.2007 - 05.2008

GED -

James H Groves

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ALEXSIE VILLAFANE-PRIEST