Lexie Torneten
Omaha,NE
Summary
Driven professional with a proven track record at Physicians Mutual Insurance, adept in strategic planning and staff management. Excelled in boosting sales department efficiency through innovative process development and comprehensive training programs. Skilled in project management and employee motivation, significantly enhancing team performance and operational effectiveness.
Overview
6
6
years of professional experience
Work History
Sales Support Coordinator
Physicians Mutual Insurance
09.2023 - Current
- Performed data entry and electronic data collection by maintaining field paper applications and collaborated with other departments to issue polices in a timely manner.
- Contributed to business growth by supporting sales professionals and management by fact finding and sharing relevant information regarding customer policies
- Improved overall efficiency of the sales department by organizing schedules, maintaining accurate records, developing updated processes
- Provided comprehensive training for new sales professional on company policies, procedures, and software systems to ensure seamless integration within the team when needed.
Office Administrator
NP Dodge Real Estate
09.2022 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality when needed.
Enrollment Services Supervisor
Selectquote Insurance
06.2018 - 03.2022
- Successfully supported over 100 high-performing employees by cultivating a positive work environment that fostered professional development and recognized individual achievements.
- Grew sales and boosted profits by applying proactive management strategies and preemptively planning and designing sales training materials.
- Conducted periodic performance reviews for staff members to acknowledge successes, address areas of opportunity, and set expectations for future growth within the team structure.
- Compiled data highlighting key metrics to report information, determine trends, and identify methods for improving results.
Education
High School Diploma -
William Chrisman High School
Independence, MO05.2016
Skills
- Strategic Planning
- Project Management
- Staff Management
- Employee Motivation
- Goals and performance
- Scheduling
- Training and mentoring
- Problem-Solving
Timeline
Sales Support Coordinator
Physicians Mutual Insurance
09.2023 - Current
Office Administrator
NP Dodge Real Estate
09.2022 - 09.2023
Enrollment Services Supervisor
Selectquote Insurance
06.2018 - 03.2022
High School Diploma -
William Chrisman High School
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