Detail-oriented and organized manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
5
5
years of professional experience
Work History
Secondary Marketing/ Lock Desk
Franklin Loan Center
01.2020 - Current
GNMA/Freddi Rate Sheets, User Management/Onboarding NEW employees, Optimal Blue Configuration Platform: Code/ Map to LOS/Auto Lock/ Profile change, Prod change and lock extension set up (new investor)/ Branch Build out/ Margins/ and Business channels, Loan Office Comp sch: Comp plan Sourcing lead/ Marketing and or Partner lead, Production Reporting: Weekly, Monthly Conversion Fiscal Year Change over year to day Company reporting, Locking new Loans/ Changes / Pricing updates to all files.
Created and presented real-time reports on current market conditions to upper management.
Forecasted and tracked marketing and sales trends by thoroughly analyzing collected data.
Assistant Manager
New Port Pacific (Whiffle Tree)
01.2020 - 09.2020
Supervised day-to-day operations to meet performance, quality, and service expectations.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Maintained original leases and renewal documents in digital and hardcopy format for the property management office.
We monitored the timely receipt and reconciliation of rent collections in accordance with the landlord and resident statutes.
Set up the office and do a daily walk through of the premises, Check the status of availability / social media/emails on possible upcoming rental interest/waitlist…, Ensure photos for what apartments that were coming up matched the unit(s), Have a morning meeting with Maintenance/custodian/leasing on move outs and turn times, Check to see if there are any SODAS do and or 3-day pay or quit(s), Check to see who has signed up coming leases and or who will need to sign, Transferred over to REMM: Yardi and Rent Center/ Café, Uploaded all Rental Folders into the Yardi System, Changed any Vendors over to REMM approved and or had current vendors update their policies to reflect The REMM Groups guidelines, Communicated to ALL residents they would be using a new system to pay rent as they all were currently paying by check and or Money order.
Completed final move-out walk-throughs with tenants to identify required repairs.
Restaurant Manager
On The Rocks Bar & Grill
Restaurant Manager, Daily Set up with staff go over what to expect
Reservations prep and support the staff ensure the restaurant was well maintained, Menu and daily specials with the chef and kitchen team, Walk thru of the cleanliness of the floors bathrooms and bar/ Side work was done the night before, Marketing/Media - Assist marketing director in creating a strong social media presence through art direction and representing brand throughout Orange County, Financial Goals - Assist GM in meeting financial goals through cost cutting measure as directed, Daily Operations – Ensure smooth operations through a combination of guest interaction, problem resolution, staff leadership and focused training.