Summary

Overview

Work History

Education

Skills

Additional Information

Timeline

Alexus Bueche

Fox Lake,IL

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. As well as dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

years of professional experience

Work History

Pets Hotel Associate Lead

Petsmart, PETS HOTEL

09.2021 - 08.2023

I am a supervisor here.
Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
Observed animals closely to understand individual needs and behaviors.
Modified undesirable behaviors with use of successful and safe behavior modifications techniques.
Built strong relationships with customers through positive attitude and attentive response.
Established and upheld high standards, promoting great customer service and assistance to guests.
Greeted and assisted guests by gathering information pertaining to reservations or requests.

Receptionist

JBM Services Inc

04.2019 - 07.2023

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Corresponded with clients through email, telephone, or postal mail.
Handled cash transactions and maintained sales and payments records accurately.
Managed multiple tasks and met time-sensitive deadlines.

Camp Counselor

YMCA of Metropolitan Chicago

02.2020 - 09.2021

Led groups of children safely through variety of camp activities.
Collaborated with camp staff to develop and execute safe, exciting plans for daily and weekly activities.
Gained knowledge and experience working with children in educational setting.
Maintained clean facilities to better serve program needs.
Planned and delivered numerous activities and special events.
Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Kept athletic and games equipment and facilities organized and maintained.

Manager

Dry Dock Laundromat

08.2019 - 09.2021

Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
Received and counted clothing items to provide fees and date of pick up for customers.
Used POS system to collect payments from customers, providing invoice for proof of transaction.
Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.

Panera Bread Cashier

Panera Bread

09.2019 - 08.2020

Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Utilized product knowledge of foods and beverages to make suggestions to customers.
Operated and sanitized kitchen and food preparation equipment.
Provided correct change to customers while following cash handling policies and procedures.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Crew Member

Burger King

11.2018 - 03.2019

Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Became familiar with products to answer questions and make suggestions.