Reliable, offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in cash/sales areas and flexible with changing business needs.
Hi, I’m
Alexus Clarke
Virginia Beach,VA
Summary
Overview
7
years of professional experience
Work History
Cashier
08.2015
Job overview
- Halloween City
- Recommended and helped customers select merchandise based on their needs
- Confirmed that appropriate changes were made to resolve customers' problems
- Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction
- Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates
- Informed customers about sales and promotions in a friendly and engaging manner
- Tracked down sources of special products and services to meet customers' special needs
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Met incoming customers and provided immediate assistance
- Completed purchases with cash, credit and debit payment methods
- Organized items in visually appealing manner
- Answered incoming telephone calls with professional and knowledgeable responses.
Burlington Coat Factory Department Store
Sales Associate
05.2022 - 12.2022
Job overview
- Recorded accurate and efficient records in customer database.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Trained new employees on customer service, money handling and organizing strategies.
- Informed customers of promotions to increase sales productivity and volume.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Prepared merchandise for sales floor by pricing or tagging.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Managed returns, exchanges and refunds in accordance with store policy.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Answered customer questions about sizing, accessories, and merchandise care.
Neighbors House
Professional Nanny
03.2016 - 06.2021
Job overview
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted children with homework assignments and special projects across different subjects.
- Stayed current on toy and child-related recalls and safety warnings.
- Taught children basic life skills, manners and personal hygiene.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Engaged with children on age-appropriate level.
- Played games, worked on puzzles, and read books to young children.
Family Practice
Home Health Care Provider
10.2020 - 12.2020
Job overview
- Followed nutritional plans to prepare optimal meals.
- Monitored progress and documented patient health status changes to keep care team updated.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Wal-Mart Supercenter
Sales Associate
08.2020 - 12.2020
Job overview
- Recorded accurate and efficient records in customer database.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Trained new employees on customer service, money handling and organizing strategies.
Jersey Mike's Subs
Chef
09.2016 - 11.2016
Job overview
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Greet customers entering establishments
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Stock shelves, and mark prices on shelves and items
- Maintain sanitation, health, and safety standards in work areas
- Clean food preparation areas, cooking surfaces, and utensils
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles
- Take food and drink orders and receive payment from customers
- Clean, stock, and restock workstations and display cases
- Cook the exact number of items ordered by each customer, working on several different orders simultaneously
- Wash, cut, and prepare foods designated for cooking
- Pre-cook items such as bacon, to prepare them for later use.
- Placed orders to restock items before supplies ran out.
- Coordinated with team members to prepare orders on time.
- Handled and stored food to eliminate illness and prevent cross-contamination.
Education
Odyssey Charter SchoolLas Vegas, NV
High School Diploma
University Overview
- Completed AP course in Math
- Completed AP course in English
- Completed AP course in History
- Student Council Member
- Study Abroad: Tokyo, Japan, Language Exchange
Skills
- Cleaning and Sanitizing
- Verbal and Written Communication
- Credit and Cash Transactions
- Coaching and Mentoring
- Cash Drawer Management
- Sales Expertise
- Money Handling
Availability
See my work availability
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Available
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wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Do not speak bad of yourself. For the warrior within hears your words and is lessened by them.
Timeline
Sales Associate
Burlington Coat Factory Department Store
05.2022 - 12.2022
Home Health Care Provider
Family Practice
10.2020 - 12.2020
Sales Associate
Wal-Mart Supercenter
08.2020 - 12.2020
Chef
Jersey Mike's Subs
09.2016 - 11.2016
Professional Nanny
Neighbors House
03.2016 - 06.2021
Cashier
08.2015
Odyssey Charter School
High School Diploma