ALEXUS FOSTER
Summary
Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Overview
8
8
years of professional experience
Work History
Office Assistant
Light of Hope Foundation
02.2024 - Current
- Recorded and organized all phone, email, text, and chat messages with 97% accuracy
- Managed confidential correspondence and communications with discretion
- Provided exceptional administrative support to ensure smooth operations
- Scheduled weekly meetings and appointments for 18 employees, three assistants, and the office manager
- Built positive relationships with vendors, increasing vendor loyalty by 24% and client satisfaction by 53%
- Provided direct feedback to management regarding account activities and customer complaints
- Filed documents, updated records, scanned receipts and other vital documents and purged sensitive files every three weeks
- Opened, sorted, and distributed incoming correspondence, including faxes and emails
- Handled heavy incoming mail and packages; ensured proper distribution
- Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing essential bookkeeping work
- Received frequent management commendations for efficiency and attitude
- Managed office supplies and equipment inventory
- Greeted and directed visitors, clients, and vendors
- Managed calendar scheduling and appointment reminders
- Developed and maintained effective relationships with staff, vendors, and clients
Behavior Analyst
Institute for Applied Behavioral Analysis
01.2024 - Current
- Maintain accurate and detailed records of client progress and care
- Facilitate client activities in the community and provided transportation
- Assisted clients with activities of daily living, including hygiene, nutrition, and medication administration
- Monitor client behavior and respond appropriately to any changes
- Collaborate with other staff members to ensure client safety and well-being
- Provide direct support and assistance to individuals with disabilities in a residential setting
- Develop and maintain positive relationships with individuals and their families
- Assist individuals with shopping and meal preparation
- Transport individuals to medical appointments and social activities
- Participate in team meetings and provide feedback and input
- Engage clients in meaningful conversation, socialization, and activity while providing personal care assistance
- Encourage clients to participate in social activities
Caregiver
Home Instead
09.2023 - 01.2024
- Entertained, conversed, and read aloud to keep patients mentally alert
- Assisted with dressing guidance, grooming, meal preparation, medication reminders, and grocery shopping
- Explained treatment procedures and courses to patients to ensure complete comprehension and comfort
- Recognized and reported abnormalities or changes in the patient's health status to the case manager
- Provided therapeutic activities to help residents maintain mental and physical functioning
- Assisted with patient's personal hygiene and grooming
- Developed and maintained positive working relationships with residents and their families
- Monitored resident nutrition and hydration levels
- Maintained accurate documentation of resident care and changes in condition
Personal Assistant
Private
05.2023 - 12.2023
- Kept detailed track of household and maintenance inventory and schedules.
- Displayed absolute discretion at handling confidential information.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Provided emotional support and companionship to clients.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Worked effectively in fast-paced environments.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Private Nanny
Private Family
01.2021 - 04.2023
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Monitored children's play activities to verify safety.
- Supervised children on playground to help develop physical and social skills.
- Helped children complete homework assignments and school projects.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Prepared healthy, age-appropriate snacks and meals.
- Provided safe transportation to and from school, extracurricular activities, and other events.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
Youth Coordinator
Sanctuary at Los Angeles
07.2021 - 05.2022
- Provided guidance and support to youth participants in developing their leadership skills
- Coordinated and facilitated weekly youth leadership development sessions
- Developed and implemented strategies to increase youth access to resources
- Facilitated youth-centered activities to promote healthy lifestyles
- Assisted in the development of youth program curriculum and activities
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms
- Educated clients on the dangers of substance abuse and prevention techniques
- Supported individuals dealing with mental health and emotional issues
- Provided crisis intervention and emotional support to youth
- Created and led weekly support groups for youth to discuss issues, develop communication skills, and build relationships
- Assisted in the development of a safe and supportive environment for youth
Community Advocate
CAPC
01.2018 - 06.2020
- Developed and maintained positive relationships with clients and their families
- Supervised clients in a variety of settings and monitored activities as needed
- Provided crisis intervention and de-escalation techniques when needed
- Assisted clients in developing social and communication skills
- Participated in recreational activities with clients to foster growth and development
- Provided support and guidance to clients in their daily activities and in the community
- Monitored client behavior for any changes in mental status or physical health
- Assisted in the development of appropriate interventions and strategies
- Observed and monitored client behavior and reported any changes to the supervisor
- Educated clients and families on community resources and services available
- Assisted in developing individualized treatment plans for clients and monitored progress
- Developed and implemented daily activity schedules for clients
- Maintained accurate and timely documentation of client progress and activities
Counselor's Assistant
Cypress College
09.2016 - 12.2017
- Managed student accounts and records of observing confidentiality and extreme discretion
- Answered inquiries, provided direction, and screened over 50 daily callers to ensure timely response and resolution
- Greeted and directed over 50 students to their appropriate locations daily
- Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
- Opened, sorted, and distributed incoming correspondence, including faxes and emails
- Handled heavy incoming mail and packages; ensured proper distribution
- Oversaw front-office operations and provided impeccable customer service
- Managed office supplies and equipment inventory
- Answered and directed phone calls, emails, and other inquiries from students and faculty
- Managed calendar scheduling and appointment reminders
Education
Certificate - Clinical/Adminstrative Medical Assistant
California Career Institute
Hawthorne, CA04.2025
Associate of Arts - Psychology
Cypress College
Cypress, CA01.2023
High School Diploma - General Studies
Sierra Vista High School
Whittier, CA06.2017
Skills
- CPR/First Aid
- Leadership Skills
- Cash Management
- Organization
- Support Services
- Dispute Resolution
- Conflict Resolution
- Problem Solving
- Interpersonal Skills
- Crisis intervention
- Client Support
- Data Entry
- Dressing assistance
- Growth Enhancement
- Time Management
- Safety Protocols
- Medication Administration
- Administrative skills
- Office equipment
- Customer interaction
- Safety Standards
- General cleaning
- Safe client handling
- Microsoft Office
- Teamwork
- Cognitive support
- Relationship Facilitation
- Computer Literacy
- Cultural Sensitivity
- Behavioral Support
- Infection control
- Clerical
- Payment Processing
- SAFE (Slab Analysis by the Finite Element Method)
- Social Development Assistance
- Refunds And Exchanges
- Multi-tasking
- Compassion
- Observation
- MS Office
- Scheduling
- Phone etiquette
- Filing and data archiving
- Work Ethic
- Customer Service
- Positive Attitude
- Dedicated Team Player
- Resourceful
- Social media knowledge
- Schedule Management
- Valid Driver's License
Timeline
Office Assistant
Light of Hope Foundation
02.2024 - Current
Behavior Analyst
Institute for Applied Behavioral Analysis
01.2024 - Current
Caregiver
Home Instead
09.2023 - 01.2024
Personal Assistant
Private
05.2023 - 12.2023
Youth Coordinator
Sanctuary at Los Angeles
07.2021 - 05.2022
Private Nanny
Private Family
01.2021 - 04.2023
Community Advocate
CAPC
01.2018 - 06.2020
Counselor's Assistant
Cypress College
09.2016 - 12.2017
Associate of Arts - Psychology
Cypress College
High School Diploma - General Studies
Sierra Vista High School
Certificate - Clinical/Adminstrative Medical Assistant
California Career Institute
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