Alexus Gilbert
Pine City
Summary
Dynamic professional with extensive experience in customer service at Applebee’s, excelling in teamwork and problem-solving. Proven ability to handle cash transactions accurately while enhancing customer experiences. Recognized for training new staff and maintaining high standards of service, demonstrating strong organizational skills and integrity in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Delivery Driver
DOORDASH
07.2022 - Current
- Delivered food orders promptly to customers in designated areas.
- Communicated with customers to confirm order details and delivery times.
Server
Applebee’s
07.2023 - 10.2024
- Handled cash transactions accurately and processed payments promptly.
- Provided exceptional customer service in a fast-paced dining environment.
Intern
STEM Academy
01.2021 - 05.2021
- Provided emotional support to clients through individual and group counseling sessions.
- Documented case notes accurately to maintain compliance with agency policies.
Server, Host
Applebee’s
08.2017 - 01.2020
- Provided exceptional customer service to enhance dining experiences.
- Assisted team members in maintaining a clean and organized dining area.
Ice Cream Server, Cashier
Krazy Kones
05.2014 - 08.2017
- Operated cash register to collect payments from customers.
- Trained new employees on proper food handling techniques and customer service standards.
Education
Associate of Applied Science -
Corning Community College
Corning05.2021
High School Diploma -
Horseheads High School
Horseheads06.2018
Skills
- Teamwork
- Customer service
- Problem solving
- Time management
- Cash handling
- Transaction processing
- Organization
- Honesty and Integrity
Projects
DASA- Dignity For All Students Act for STEM Academy
Awards
Presidents List Spring 2020, Dean’s List Fall 2020, Human Services Program Award
Timeline
Server
Applebee’s
07.2023 - 10.2024
Delivery Driver
DOORDASH
07.2022 - Current
Intern
STEM Academy
01.2021 - 05.2021
Server, Host
Applebee’s
08.2017 - 01.2020
Ice Cream Server, Cashier
Krazy Kones
05.2014 - 08.2017
Associate of Applied Science -
Corning Community College
High School Diploma -
Horseheads High School
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