Alexus Goncalo
Providence,RI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Looking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
OVERNIGHT STOCKER
WHOLE FOODS
12.2022 - 11.2023
- Unloaded pallets, separated boxes by the store aisle location, pushed carts into aisles, unboxed items, and stocked shelves
- Met a quota of 55 units per hour while stocking
- Organized shelves, pulling everything forward
- Cleaned up the area and disposed of cardboard and plastic
- Disposed of damages and put away overstock.
CUSTOMER SERVICE ASSOCIATE
AT HOME
03.2020 - 05.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items, and join reward programs
- Answered questions about store policies and addressed customer concerns
- Collected and authorized payments of guests
- Worked closely with shift manager to solve problems and handle customer concerns
- Maintained current knowledge of store promotions and highlighted sales to customers
- Monitored self-checkout systems and provided assistance or intervention where required
- Completed cash strips, counting the big bills and sending large amounts of money through a tube up to the office
- Worked at any register they needed me at in the store
- Worked in cold and hot conditions based on weather extremes
- Made customer support phone calls to departments, credit card companies, and customer service
- Maintained proper COVID PP and cleaned register after every customer.
CASHIER
THE HOME DEPOT
08.2020 - 03.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items, and join reward programs
- Answered questions about store policies and addressed customer concerns
- Collected and authorized payments of guests
- Worked closely with shift manager to solve problems and handle customer concerns
- Performed cash, card, and check transactions to complete customer purchases
- Maintained current knowledge of store promotions and highlighted sales to customers
- Monitored self-checkout systems and provided assistance or intervention where required
- Completed cash strips, counting the big bills and sending large amounts of money through a tube up to the office
- Worked at any register they needed me at in the store
- Worked in cold and hot conditions based on weather extremes
- Made customer support phone calls to departments, credit card companies, and customer service
- Maintained proper COVID PP and cleaned register after every customer.
Education
DIPLOMA -
B.M.C DURFEE HIGH SCHOOL
FALL RIVER, MA01.2020
Skills
- Customer Service
- Organization
- Creative Projects
- Mathematics
- Stock Replenishment
- Product Merchandising
- Stock Rotation
- Maintaining Safety
- Safety Awareness
- Cleaning
- Stocking Shelves
- Order Picking
- Customer Service
Skills Summary
- Expressive Communication, 94%
- Problem Solving, 86%
- Adaptability, 98%
- Flexibility, 99%
Brief Intro
HI, THANK YOU SO MUCH FOR THIS CONSIDERATION.. EAGERLY, 1
AM OPEN TO ALL OPPORTUNITIES. FEEL FREE TO REACH OUT TO
ME ANYTIME OF DAY AND I WILL GET BACK TO YOU ASAP
Timeline
OVERNIGHT STOCKER
WHOLE FOODS
12.2022 - 11.2023
CASHIER
THE HOME DEPOT
08.2020 - 03.2021
CUSTOMER SERVICE ASSOCIATE
AT HOME
03.2020 - 05.2022
DIPLOMA -
B.M.C DURFEE HIGH SCHOOL