Alexus Harding
Memphis,TN
Summary
Dynamic and results-oriented professional with extensive experience in fast-paced environments like Fed Ex Supply Chain. Excelled in team collaboration and problem-solving, achieving high productivity targets. Skilled in packaging, labeling, and customer service, with a proven track record of enhancing customer satisfaction. Demonstrated strong attention to detail and ability to quickly adapt to new challenges.
Warehouse professional with solid experience in logistics and inventory management. Strong focus on team collaboration and flexible to adapt to changing needs. Skilled in operating forklifts, managing stock, and ensuring efficient workflow. Reliable and results-driven with commitment to maintaining high standards in all tasks.
Knowledgeable Business Administrator seeking new opportunity. Offers comprehensive background in overseeing business operations and improving efficiency. Demonstrated expertise in project management and financial analysis.
Results-oriented professional with track record in business administration. Known for optimizing processes and driving organizational success through strategic planning. Proven ability to collaborate with teams and adapt to evolving business needs, leveraging skills in leadership and problem-solving.
Overview
7
7
years of professional experience
Work History
Warehouse Associate
Fed Ex Supply Chain
05.2020 - 06.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Assisted in reducing product damage by properly handling and storing materials.
Baptist Memorial Hospital
Medical Records Department
10.2018 - 04.2020
- Reconciled business and creative needs.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Created organized filing system to manage department documents.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Warehouse Associate
Staff Line
06.2018 - 09.2018
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as [Number] pounds.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Nike
Packing House
03.2013 - 08.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Krystal
Casher Associates
01.2013 - 11.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
East High School
3206 Poplar Ave Memphis Tn 3811105-2025
High School Diploma -
Concorde Career College
5100 Poplar Ave Memphis Tn 3813702-2025
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Customer service
- Active listening
- Data entry
- Critical thinking
- Problem resolution
- Customer relations
- Computer proficiency
- Complaint handling
- Microsoft Excel
- Complaint resolution
- Professional telephone demeanor
- Customer satisfaction measurement
- Microsoft outlook
- Scheduling
- Follow-up skills
- Call management
- Product knowledge
- Paperwork processing
- Appointment scheduling
- Team development
- Documentation
- Microsoft Office Suite
- Administrative support
- Microsoft PowerPoint
- Data collection
- Customer relationship management (CRM)
- Prioritization
- De-escalation techniques
- Building rapport
- Technical support
- Quality control
- Clerical support
- Live chat support
- Filing
- Dispute resolution
- Product sales
- Assertiveness
- Order fulfillment
- Account updating
- Recordkeeping strengths
- Spreadsheets
- Office equipment proficiency
- Business development
- Delivery scheduling
- Warehousing functions
- Call triaging
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Oversaw rise of company to the top of the industry.
- Implemented processes to streamline workflow.
- Improved or maintained profit and revenue margins over previous years.
- Resolved product issue through consumer testing.
Timeline
Warehouse Associate
Fed Ex Supply Chain
05.2020 - 06.2020
Baptist Memorial Hospital
Medical Records Department
10.2018 - 04.2020
Warehouse Associate
Staff Line
06.2018 - 09.2018
Nike
Packing House
03.2013 - 08.2018
Krystal
Casher Associates
01.2013 - 11.2013
High School Diploma -
East High School
High School Diploma -
Concorde Career College
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