Alexus Hartzog
Gulfport,MS
Summary
Business professional with thorough understanding of office administration and business operations. Proven track record of improving workflow and supporting team efficiency. Focused on collaborative efforts and achieving results, known for reliability and adaptability. Skilled in customer service and administrative support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Advanced Business Office Representative
Memorial Physician Clinics
06.2024 - Current
- Performed clerical duties by typing, filing, copying, faxing and completing and submitting forms.
- Streamlined office operations by implementing efficient document management and filing systems.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues.
Server/Bartender
Lucy's Retired Surfers Bar
09.2022 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Front Desk Agent
Hotel Legends
06.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Certificate - Dental Assistant
Coastal Medical Training Institute LLC
Gulfport, MS04.2017
Skills
- Salesforce proficiency
- Business operations management
- Training and coaching
- Scheduling and calendar management
Certification
- CPR/AED Certification
Timeline
Advanced Business Office Representative
Memorial Physician Clinics
06.2024 - Current
Server/Front Desk Agent
Hotel Legends
06.2023 - 12.2023
Server/Bartender
Lucy's Retired Surfers Bar
09.2022 - 08.2024
Certificate - Dental Assistant
Coastal Medical Training Institute LLC
- CPR/AED Certification
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