ALEXUS HENRY

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Kept bar presentable and well-stocked to meet customer needs.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Executed morning tasks including preparing syrups, garnishes, and drying fruit for customer orders.

• Opened the bar while setting up the bar to ensure the success of each shift
• Opened the bar daily and learned the operations of a high-end restaurant
• Acquired knowledge of high-end dining and the preparation of fresh drinks, juices, and garnishes
• Create a unique and memorable experience for customers by providing exceptional customer service and engaging in friendly and personable conversations with them
• Develop and maintain strong relationships with regular customers to increase customer loyalty and encourage repeat business

Ensured seamless service by completing essential prep tasks, including crafting garnishes from scratch.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Managed inventory daily

• Guest bartended at various clubs and bars in downtown Palm Beach as a promotional strategy to attract more customers
• Built relationships with club and bar owners/managers in the hospitality market
• Adapted quickly to different bartending environments
• Used as a reliable resource for guest bartending opportunities

• Bartended and entertained at Twin Peaks, a popular hospitality establishment
• Started bartending8 years ago, gaining experience in a high-paced environment
• Learned the importance of building relationships with regular customers
• Ensured all customers had a great experience
• Achieved the title of Miss Twin Peaks2019 and featured in a calendar
• Create memorable experiences for customers through entertaining performances and interactions while serving drinks at the bar
• Engage with customers to create a fun and lively atmosphere, ensuring they have an unforgettable time at Twin Peaks