Alexus Howard

• Managed medication administration for multiple residents, ensuring timely distribution according to prescribed dosages while maintaining accurate records of usage and refills needed.
• Provided personalized assistance to residents with daily tasks such as grooming, dressing, and meal preparation.
• Promoted resident independence by encouraging self-care and decision-making skills.
• Improved group home atmosphere by fostering a safe, supportive, and inclusive living environment.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Assisted residents in navigating complex social situations by providing guidance on interpersonal communication skills, fostering healthy relationships among group home occupants.
• Facilitated communication among residents, families, and staff to ensure accurate information sharing and collaborative care.
• Assisted in conflict resolution among residents by mediating disputes and promoting effective communication strategies.
• Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
• Conducted thorough facility inspections to ensure compliance with state regulations and maintain a clean, hazard-free environment for residents and staff alike.
• Maintained detailed documentation of resident progress, updating care plans as necessary to reflect changing needs or goals.
• Enhanced residents'' well-being by developing and implementing individualized care plans.
• Developed emergency response protocols for the group home, ensuring preparedness in the event of unforeseen challenges or crises.
• Led staff meetings focused on discussing current issues within the group home setting or sharing updates on resident progress, enhancing team cohesion through open communication channels.
• Developed strong relationships with community organizations to facilitate access to resources for group home residents beyond direct services provided onsite.
• Contributed to the hiring process for new staff members by assisting in interviews and providing feedback on candidate qualifications based on experience in the field.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Maintained equipment and facilities in optimal condition to support optimal launch and recovery operations.
• Set up and adjusted visual aids to help pilots make safe landings.
• Collaborated with maintenance staff to repair equipment and maintain performance levels without sacrificing operational efficiency.
• Maintained open and efficient communication between units by resolving interference and signal conflicts.
• Gathered and distributed data relevant to mission operations.
• Worked in groups of [Number] to keep deck aircraft operations efficient and smooth.
• Led training, tracked data and assessed trainee performance.
• Monitored and documented targets to collect and relay important information.
• Kept visual landing aids in place to help pilots land successfully.
• Completed skilled installation and configuration of safety systems, tested functionality and corrected any identified faults.
• Operated in challenging, high-stress and physically-demanding environments to keep personnel safe and direct aircraft in flight operations.
• Oriented, readied and directed planes for successful take-offs.
• Updated databases with relevant details such as weather conditions and emergency communications.

~ Front desk receptionist initiative.

~ Verbal communication skills.

~ Strong verbal and personal communication skills.

~ Self-motivated.

~ initiative, high level of energy.

~ Faxing, printing, filling papers, using a type writer, using skills and ability to work and get the job done in a mannerly fashion.

• Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
• Collected [Product or Service] payments from clients and updated account balances.
• Monitored premises, screened visitors, updated logs and issued passes to maintain security.
• Received and routed business correspondence to correct departments and staff members.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
• Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
• Kept reception area clean and neat to give visitors positive first impression.
• Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
• Scheduled office meetings and client appointments for team of [Number] professional [Job titles] .
• Collected and distributed messages to team members and managers to support open communication and high customer service.
• Sorted, received and distributed mail correspondence between departments and personnel.
• Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
• Directed incoming calls to internal personnel and departments, routing to best-qualified department.
• Organized and scheduled office meetings as well as client appointments for team of [Number] professionals, effectively accommodating hectic agendas.
• Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Aggregated and prepared documentation and reports for office meetings, distribution and filing.
• Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
• Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
• Offered appointment information updates and rescheduling to guests.
• Corresponded with clients through email, telephone or postal mail.
• Scheduled and confirmed appointments and meetings for [Job Title] .
• Wrote professional business documents, such as [Type] and [Type] .
• Answered and quickly redirected up to [Number] calls per [Timeframe] .
• Analyzed all company data entry systems, resulting in [Number] % increase in system-wide efficiency.
• Maintained building security by monitoring logbook and issuing visitor badges.
• Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Assisted in administrative duties for office team, including making phone calls, copies and schedules.
• Greeted customers and visitors in-person and via telephone calls.
• Handled complaints and questions, and re-directed calls to other team members as appropriate.
• Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.

• Educated potential participants on available services and processes to engage in program.
• Identified service gaps and located needed resources for individuals, including housing, work placement and other support.
• Detailed program operations and participant activities with comprehensive recordkeeping.
• Helped social workers build, coordinate and lead programs supporting individuals with [Type] and [Type] concerns.
• Worked with clients to improve life choices and maximize benefits of programs.
• Transported [Product or Service] to customer locations [Timeframe] .
• Developed team communications and information for [Type] meetings.
• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
• Monitored social media and online sources for industry trends.
• Resolved [Type] problems, improved operations and provided exceptional client support.
• Analytical thinking, planning.
• Janitor & maintenance work.
• Filling and putting away paperwork/ files.
• Decision making, critical thinking, organizing and planning.
• Organization and prioritization skills.
• Leadership communication skills.
• Project management skills.

~Medical Management

~ Doctors Appointments

~ Respiratory equipment

~ Personal care assistant

~ Trained in catheter change and preparation

~ General housekeeping

~ Medical terminology knowledge

~ CPR & first aid training

• Organized clinical documentation, treatment plans, and referrals.
• Completed psychosocial evaluations and needs assessments.
• Worked with medical teams, patients and families to implement effective treatment plans.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Monitored social media and online sources for industry trends.

• Drove operational improvements which resulted in savings and improved profit margins.
• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
• Monitored social media and online sources for industry trends.
• Maintained excellent attendance record, consistently arriving to work on time.
• Key sales and marketing skills
• Organizational skills
• Planning & organizing
• Excellence personal communication skills

• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Counted cash in register drawer at beginning and end of shift.
• Checked prices for customers and processed items sold by scanning barcodes.
• Processed POS transactions, including checks, cash and credit purchases or refunds.
• Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Reviewed and resolved differences between accounting information and cash drawer.
• Answered questions about store policies and concerns to support positive customer experiences.
• Assisted customers by answering questions and fulfilling requests.
• Mentored new team members on POS system operation, customer service strategies and sales goals.
• Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
• Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
• Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
• Worked with [Job title] s to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
• Assisted customers with special services, account updates and promotional options.
• Used cash registers and POS systems to request and record customer orders and compute bills.
• Organized and reported on financial information to document payment histories and assist with sound financial accounting.
• Educated customers on promotions to enhance sales.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Reviewed weekly sales circulars and monitored price changes.
• Brilliant communication and interpersonal skills
• Able to handle customer complaints in polite and empathetic manner.
• Good judgment ability to determine appropriate food supplies
• Proven ability to perform workplace cleaning and maintenance tasks.