Alexus Martinez
Denver,CO
Summary
Motivated customer-focused associate with several years experience in customer service. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product/company knowledge. Dedicated and adaptable with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills.
Overview
4
4
years of professional experience
Work History
Stylist Sales Associate
Kate Spade
Denver, Colorado
02.2024 - Current
- Demonstrate expert product knowledge including fit, fabric content, style options, and providing advice on how best to wear each item purchased.
- Create an inviting atmosphere through attentive service, friendly attitude, knowledge of products, fashion trends.
- Maintain business relationships with high paying clients by informing them of upcoming sales, new releases and offering birthday deals.
- Follow prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Organize engaging front-facing displays to capture customer interest and drive revenue growth.
- Assist multiple customers at once.
- Ship and process orders
Manager
Wendy's Restaurant
Denver, Colorado
07.2022 - 05.2023
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Coached, mentored and trained team members to improve their job performance.
- Assigned tasks to associates to fit their skill levels and maximize team performance.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Organized paperwork associated with each financial transaction in an orderly manner.
Education
Certified Phlebotomist -
Phlebotomy USA
Denver, Colorado08-2021
High School Diploma -
Adams City High School
Commerce City, CO05-2019
Skills
- Client Relationship Building
- Appointment Scheduling
- Time management abilities
- Organizational Skills
- Friendly and Helpful
- Payment Processing
- Service-oriented
- Communication skills
Timeline
Stylist Sales Associate
Kate Spade
02.2024 - Current
Manager
Wendy's Restaurant
07.2022 - 05.2023
Certified Phlebotomist -
Phlebotomy USA
High School Diploma -
Adams City High School