Alexus Merando
Pittsburg,KS
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Analytical and strategic with excellent problem-solving and time management skills. Organized, efficient and always willing to go the extra mile to meet expectations.
Overview
4
4
years of professional experience
Work History
Nursing Assistant
Mission Healthcare
08.2021 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights promptly and efficiently
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Documented patient information and care activities in electronic health record.
- Followed directions of licensed nurses to administer medications and treatments.
Travel Certified Nursing Assistant
Cascade Health Service
07.2022 - 07.2023
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Documented patient information and care activities in electronic health record.
Customer Service Representative
NPC International Inc.
08.2019 - 08.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Maintained up-to-date knowledge of product and service changes.
Education
Bachelor of Business Administration - Marketing
Pittsburg State University
Pittsburg, KS12.2024
High School Diploma -
Frontenac High School
Frontenac, KS05.2019
Skills
- Electronic Charting
- Teamwork and Collaboration
- Attention to Detail
- Patient Relationship Building
- Client Documentation
- Organizational Skills
- Problem Solving
- Interpersonal Skills
- Product Knowledge
Timeline
Travel Certified Nursing Assistant
Cascade Health Service
07.2022 - 07.2023
Nursing Assistant
Mission Healthcare
08.2021 - Current
Customer Service Representative
NPC International Inc.
08.2019 - 08.2022
Bachelor of Business Administration - Marketing
Pittsburg State University
High School Diploma -
Frontenac High School
Similar Profiles
Kelly ArcherKelly Archer
Hospice Certified Nursing Assistant at Mission HealthcareHospice Certified Nursing Assistant at Mission Healthcare
Ivette MorenoIvette Moreno
Scheduler Coordinator at Mission HealthcareScheduler Coordinator at Mission Healthcare
Jomari VillacruzesJomari Villacruzes
RN at Mission Healthcare At RentonRN at Mission Healthcare At Renton