Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Alexus Mitchell

Jacksonville,FL

Summary

A skilled Guest Advocate with a proven track record at Target, I excel in guest relations and complaint handling, showcasing exceptional communication and organizational skills. Demonstrated ability to enhance customer satisfaction and loyalty through effective problem-solving and empathy, significantly contributing to team success without relying on numerical achievements. Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

Offering solid foundation in patient care and rehabilitation support, eager to learn and develop in clinical environment. Brings foundational understanding of therapeutic exercises and treatments and ability to quickly acquire necessary skills. Ready to use and develop skills in patient interaction and therapeutic support in Rehabilitation Technician role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Rehabilitation Technician

West Texas Therapeutic Services
03.2025 - 03.2025
  • Built trusting relationships with patients and families, fostering a supportive atmosphere for recovery.
  • Supported patients during physical therapy sessions, providing encouragement and motivation for continued progress.
  • Established collaborative relationships with patients through consistent and meaningful communication.
  • Educated patients on proper use of assistive devices, reducing the risk of injury or further complications.
  • Maintained a clean and organized therapy environment, promoting safety and efficiency.

Guest Advocate

Target
09.2023 - 03.2024
  • Assisted team members in completing various tasks related to their job roles when needed
  • Demonstrated strong communication skills by effectively communicating with customers, colleagues, and management
  • Maintained a clean work area by stocking shelves, organizing merchandise displays, and cleaning up spills promptly
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Handled customer complaints and inquiries in a courteous and efficient manner
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
  • Developed strong customer relationships and loyalty through effective communication

Cashier

Winn-Dixie
06.2022 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Customer Service Representative

Walgreens
11.2022 - 05.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Education

No Degree -

David Carrasco Job Corps Center
El Paso, TX
04-2025

High School Diploma -

Joshua Christian Academy
Jacksonville, Fl
05-2023

Skills

  • Guest Engagement
  • Complaint Handling
  • Stress Tolerance
  • Exceptional communication
  • Problem-solving abilities
  • Organizational skills
  • Strong empathy
  • Cash handling
  • Balance training
  • Administrative support
  • Patient Record Coordination

Accomplishments

David L. Carrasco Job Corps Center/ 11155 Gateway Blvd West, El Paso, TX 79935

Dates from July/2024 – Apirl/2025

• Rehabilitation Technician Technical Career

Certification

• CPR/ First Aid – American Heart Association - Obtained August 6th,2024

  • Basic Life Support - American Heart Association - Obtained August 6th,2024

• Physical Therapy Aide – American Medical Certification Association - Obtained October 29, 2024


Languages

English
Full Professional

Timeline

Rehabilitation Technician

West Texas Therapeutic Services
03.2025 - 03.2025

Guest Advocate

Target
09.2023 - 03.2024

Customer Service Representative

Walgreens
11.2022 - 05.2023

Cashier

Winn-Dixie
06.2022 - 10.2023

No Degree -

David Carrasco Job Corps Center

High School Diploma -

Joshua Christian Academy

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Alexus Mitchell