Alexus Ortega
Food For Less Grocery Store
Moreno Valley ,CA
13
years of professional experience
Dynamic meat cutter with extensive experience at Food For Less Grocery Store, recognized for enhancing customer satisfaction and loyalty. Expert in knife skills and product labeling, I excel in resolving customer concerns and upselling specialty products, driving sales and ensuring top-quality service in fast-paced environments.
Work History
Meat Cutter
13 Years 1 Month- Cut, trimmed and ground meats such as beef, pork and poultry to prepare for packaging and sale.
- Cut meats to customer specifications and answered questions about specialty products.
- Verified proper inventory levels, product quality and freshness to prevent sale of spoiled products.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Used boning knife, skewers and twine to shape, lace and tie roasts.
- Prepared poultry by cleaning, cutting and discarding inedible parts.
- Resolved concerns with products or services to help with retention and drive sales.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
PTS Splitter
4 Months- Sorted merchandise by size, color, and destination to support accurate distribution flow.
- Separated cartons and pallets according to shipment labels and route requirements.
- Scanned packages to verify product codes, destinations, and handling instructions.
- Replenished split lines with incoming freight to maintain steady workflow.
- Assisted team members with order preparation to improve accuracy and turnaround.
Education
Medical Billing And Coding - Medical Billing And Coding
- Dean's List Entire Year
- 4.0 GPA
- CPR Certified
- HIPAA Certified
Skills
Cultural Competency
Tool Preparation
Equipment Sharpening
Knife Skills
Customer Engagement
Meat Industry Knowledge
Product Weighing and Labeling
Calm and Professional Under Pressure
Upbeat and Positive Personality
Upselling Products and Services
Building Customer Trust and Loyalty
Responding to Difficult Customers
Answering Customer Questions
Great customer service skills
Ordering product for entire department along with inventory
Timeline
PTS Splitter
Ross Distrubution Center
11.2019 - 03.2020Read More
Meat Cutter
Food For Less Grocery Store
09.2013 - CurrentRead More
San Joaquin Valley College
Medical Billing And Coding from Medical Billing And Coding
Read More