Alexus Rutland

-Managed daily procedures and operations of a 24/7 private gym, ensuring exceptional member and client satisfaction.
- Oversaw member services, addressing issues promptly to enhance overall member experience.
- Coordinated vendor relations, including procurement of weekly supplies for meal prep, cleaning, and equipment maintenance.
- Organized and executed logistical tasks and errands to facilitate seamless gym operations.
- Maintained, serviced, and repaired gym equipment to ensure safety, reliability, and operational efficiency.
- Controlled expenses, managed budgeting, and maintained financial records to maximize profitability.
- Recruited, trained, and mentored new staff, cultivating a motivated and professional team environment.
- Supported social media engagement initiatives to promote the facility and strengthen community outreach.

• Assisted healthcare providers with patient examinations and procedures, ensuring a smooth workflow.
• Managed patient scheduling and appointment confirmations to optimize clinic efficiency.
• Electronically ordered labs, and conducted inventory supplies as directed.
• Scribed and recorded diagnoses dictated by a physician and filled out prescriptions.
• Ensured accuracy of patient medical history in charts and made necessary chart amendments.
• Optimized organizational skills to decrease patient waiting time to a minimum.
• Assisted physicians with various forms of patient treatment and care: biopsy, punch biopsy, excision, injections, and various laser treatments.
• Drew and prepared blood collection for PRP treatments.
• Sterilized and set up instruments as well as washed, dried, and restocked laundry.

• Lead Medical Assistant with a track record of training peers and guiding team members effectively.
• Proficient in drawing blood from patients, demonstrating precision and minimizing patient discomfort.
• Skilled in providing vital assistance to doctors and physicians, enhancing patient care and clinic
efficiency.
• Strong communication and leadership abilities, facilitating seamless clinic operations and ensuring
optimal patient experiences.
• Attentive to detail and dedicated to patient comfort, maintaining a high standard of care during medical
procedures.
• Deep understanding of medical protocols and procedures, contributing to a knowledgeable and
confident healthcare environment.
• Committed to fostering collaboration and efficiency within the healthcare team to achieve exceptional
patient outcomes.

• Assisted in patient intake processes, ensuring accurate collection of medical histories and insurance information.
• Coordinated scheduling for appointments, optimizing clinic workflow and improving patient satisfaction.
• Administered vaccines and performed routine laboratory tests, maintaining compliance with safety protocols.
• Educated patients on treatment plans and medication usage, enhancing understanding and adherence to health regimens.

• Coordinated patient schedules, ensuring timely appointments and minimizing wait times.
• Managed patient inquiries and concerns, providing exceptional customer service to enhance satisfaction.
• Collaborated with medical staff to streamline processes and improve patient flow in clinic operations.
• Assisted in maintaining accurate patient records within electronic health record (EHR) systems for compliance.
• Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
• Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
• Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.

• Greeted and assisted guests, ensuring a welcoming environment and positive first impression.
• Managed multi-line phone system, routing calls efficiently to appropriate departments.
• Coordinated with maintenance staff to address facility issues promptly, enhancing operational efficiency.
• Trained new front desk personnel on procedures and customer service standards, fostering team development.
• Maintained inventory of office supplies, placing orders as needed to avoid shortages and interruptions in service.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Enhanced customer satisfaction by providing efficient and professional front desk services.

Maintained the doctors' office by keeping the waiting area and lobby clean at all times.
•Scheduled all appointments for surgery through various mediums such as phone, web and in person.
•Greeted all customers politely and attended to their enquiries.
•Prepared the calendar for all surgeries to be carried by consulting with the doctor.
•Assisted the doctor in patient consultations, follow-ups, injectables, and pre/post-op appointments.
•Managed the payments for the procedures carried in the facility.
•Administered the medical records, reviewed it for any changes and assisted it with any requests on the same.
•Ensured all the data is correct and uploaded it on the computers.
•Created charts for the new patients and prepared charts to be reviewed by the peers.
•Administered the financial functions of the clinic such as collecting patient fees, keeping records of any credit and processed all third party claims.
•Ensured that all the confidential patient information is always protected