ALEXUS TAYLOR
Rosedale,US
Summary
Positive Professional in customer-focused management with experience identifying issues and implementing solutions. Flexible Multi-task-oriented Resourceful Prioritizing, completing multiple tasks at once, and following through on objectives are all skills I possess.
Overview
3
3
years of professional experience
Work History
To-Go Specialist
Chillis Grill and Bar
Timonium MD
06.2025 - Current
- Streamlined order processing for efficient to-go service, enhancing customer satisfaction.
- Coordinated food preparation and packaging to maintain quality standards and presentation.
- Trained new staff on menu items and to-go procedures, improving team performance.
- Implemented inventory management practices, reducing waste and ensuring ingredient availability.
- Managed customer inquiries and complaints effectively, fostering positive dining experiences.
- Collaborated with kitchen staff to optimize workflow during peak hours, increasing service speed.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
- Reduced wait times for customers, prioritizing timely food preparation and packaging.
Crew Member/Cashier
McDonald's
Havre de Grace, MD
10.2024 - 06.2025
- Had professional interactions with customers, peers, and [Job Titles], which aided in the development of clear communication and active listening skills.
- Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
Cashier
Food Lion
Perryville, MD
12.2023 - 02.2025
- Kept well-stocked cashier lanes and store shelves to promote strong sales.
- Processed new orders quickly and accurately, completing [Number]+ daily transactions.
- Help customers by guiding them and answering their questions.
- Am in charge of issuing receipts, refunds, change, and tickets.
Crew Member
Taco Bell
Aberdeen, MD
11.2022 - 06.2023
- Am in charge of taking orders from customers.
- Cleanliness, Customer Service, and Food Preparation
- I'm assisting with food preparation.
- Taking customer orders
- I'm in charge of keeping the dining room clean and tidy.
- Restocked workstations with supplies and food display cases with fresh selections to reduce customer wait times during busy periods.
- I'm in charge of the cash register and dealing with money.
- Am capable of multitasking tasks such as taking orders, preparing orders, and handling cash with great accuracy.
Education
High School Diploma - Nursing Education
The Community College of Baltimore County
Essex, MDHigh School Diploma - Nursing Education
Perryville High School
Perryville, MD06.2025
Skills
- Client-focused
- Supply replenishment
- Change Management
- Excellent with kids
- Positive learning process
- Customer service
- Time management skills
Timeline
To-Go Specialist
Chillis Grill and Bar
06.2025 - Current
Crew Member/Cashier
McDonald's
10.2024 - 06.2025
Cashier
Food Lion
12.2023 - 02.2025
Crew Member
Taco Bell
11.2022 - 06.2023
High School Diploma - Nursing Education
The Community College of Baltimore County
High School Diploma - Nursing Education
Perryville High School