ALEXUS TAYLOR
Rosedale,MD
Summary
Positive Professional in customer-focused management with experience identifying issues and implementing solutions. Flexible Multi-task-oriented Resourceful Prioritizing, completing multiple tasks at once, and following through on objectives are all skills I possess.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Buffalo Wild Wings
Nottingham, Maryland
10.2025 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and special requests promptly.
- Maintained cleanliness and organization of dining and service areas continually.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Educated guests about promotional items and menu offerings enthusiastically.
- Supported training of new staff on service protocols and restaurant procedures.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Cleaned tables and chairs to prepare dining area for next customers.
- Greeted guests and provided menus.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
TO-GO SPECIALIST
Chillis Grill and Bar
Timonium, MD
06.2025 - 10.2025
- Streamlined order processing for efficient to-go service, enhancing customer satisfaction.
- Coordinated food preparation and packaging to maintain quality standards and presentation.
- Trained new staff on menu items and to-go procedures, improving team performance.
- Implemented inventory management practices, reducing waste and ensuring ingredient availability.
- Managed customer inquiries and complaints effectively, fostering positive dining experiences.
- Collaborated with kitchen staff to optimize workflow during peak hours, increasing service speed.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
- Reduced wait times for customers, prioritizing timely food preparation and packaging.
CREW MEMBER/CASHIER
McDonald's
Havre de Grace, MD
10.2024 - 06.2025
- Had professional interactions with customers, peers, and [Job Titles], which aided in the development of clear communication and active listening skills.
- Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
CASHIER
Food Lion
Perryville, MD
12.2023 - 02.2025
- Kept well-stocked cashier lanes and store shelves to promote strong sales.
- Processed new orders quickly and accurately, completing [Number]+ daily transactions.
- Help customers by guiding them and answering their questions.
- Am in charge of issuing receipts, refunds, change, and tickets.
CREW MEMBER
Taco Bell
Aberdeen, MD
11.2022 - 06.2023
- Am in charge of taking orders from customers.
- Cleanliness, Customer Service, and Food Preparation.
- I'm assisting with food preparation.
- Taking customer orders.
- I'm in charge of keeping the dining room clean and tidy.
- Restocked workstations with supplies and food display cases with fresh selections to reduce customer wait times during busy periods.
- I'm in charge of the cash register and dealing with money.
- Am capable of multitasking tasks such as taking orders, preparing orders, and handling cash with great accuracy.
Education
Nursing
The Community College of Baltimore County
Essex, MD 08.2025 -
High School Diploma - Nursing Education
Perryville High School
Perryville, MDSkills
- Client-focused
- Supply replenishment
- Change Management
- Excellent with kids
- Positive learning process
- Customer service
- Time management skills
Timeline
Server
Buffalo Wild Wings
10.2025 - Current
Nursing
The Community College of Baltimore County
08.2025 -
TO-GO SPECIALIST
Chillis Grill and Bar
06.2025 - 10.2025
CREW MEMBER/CASHIER
McDonald's
10.2024 - 06.2025
CASHIER
Food Lion
12.2023 - 02.2025
CREW MEMBER
Taco Bell
11.2022 - 06.2023
High School Diploma - Nursing Education
Perryville High School