Alexus Whitmore

Logistics/Supply Program Employment & Coordination: Managed three multifunctional personnel providing
logistics/supply support to seven regional organizations throughout the battalion level. Maintained accountability for
more than $50M in assets, property, and equipment. Provided oversight of organizational budget and controlled
budget requirements and expenses for individual units. Managed, monitored, and tracked government credit card
spending with a collective budget of $275K.

Asset & Equipment Management & Calibration: Functioned as Tool Room and Calibration Equipment Manager
responsible for tracking and maintenance of comprehensive assets for facility employment. Inventoried, maintained,
and calibrated tools on a monthly basis and replenished perishable items, supplies, and parachute parts.
Coordinated shipping and receiving of goods and created property and inventory reports for monthly and quarterly
review. Applied hazardous material certification to monitoring and enforcing compliance in accordance with
applicable regulatory requirements and local laws.

Selected Accomplishments:
 Provided targeted training and mentorship in SAP software for integration into supply and logistics daily
requirements and team member employment resulting in improved performance and skilled personnel.
 Implemented an innovative ordering schedule that immediately reduced product lead times by 20% while
improving on-time deliveries and increasing customer satisfaction throughout the enterprise.
 Spearheaded initiatives to revitalize inventory processes resulting in a 10% reduction in redundant inventory
levels while concurrently maintaining product availability, scoring 100% on sensitive item inventories.

Cycle Counter: Facilitate sales and administrative
operations of the Atlanta Logistics and Product Supply Chain for Chick-fil-a and McDonald's, some of the largest supply chain partners worldwide.
worldwide. Manage assets, equipment, and resources valued at more than $5M and utilize System Analysis
Program (SAP) across business functions to manage complex processes and real-time insights. Coordinate
Enterprise Resource Planning (ERP) for core business areas including procurement, production, materials, sales
and finance systems. Collaborate with warehouse staff to ensure timely and accurate customer order placement and
fulfillment and coordinate shipment tracking. Identify opportunities for continuous improvement across project
requirements and propose enhancements to optimize performance and increase efficiency in collaboration.

Created reports detailing the accuracy of inventory counts, discrepancies, and adjustments.

Investigated root causes of errors identified during cycle counting activities.

Provided feedback on existing processes and procedures based on knowledge gained through experience.

Selected Accomplishments:
 Developed a remodeling and budget plan for office renovations and processed quotes with efficiency,
ensuring information integration. Achieved office modernization by 20% while maintaining budgetary
objectives.
 Nurtured relationships with carriers and third-party logistics providers resulting in improved performance.
 Collaborated closely with the sales team to align transportation activities with comprehensive business
objectives while simultaneously optimizing inventory management and meeting strict customer demands.

Sales Representative: Met and consistently exceed revenue tagets with proactive, customer- specific suggestions of accessories and related items.

Created data-driven presentations highlighting key trends in ticket sales performance.

Processed payments for tickets sold in person or over the phone.

Analyzed customer feedback surveys to determine areas of improvement in services offered.

Utilized social media platforms to promote upcoming events and attract more customers.

Selected Accomplishments:

 Implemented and Maintained IT infrastructure including servers, networking equipment, and software application
 Developed promotional materials, including brochures, flyers, and posters, to advertise upcoming events, resulting in a 15% increase in customer satisfaction scores and an uptick in positive feedback from guests.

Retail Operations Management & Asset Coordination: Oversee daily retail and game operations and managed
as many as 6 people while ensuring compliance with procedural expectations and process requirements.
Monitored profitability through meticulous monitoring of sales and techniques, cost of goods, and current inventory.
Managed up to $5K of product daily and maintained a weekly physical inventory for more than $500K of product.
Assisted with implementing a comprehensive training program ensuring the highest levels of guest experience and
operational excellence. Employed and monitored performance management systems and provided ongoing
coaching and training as defined by corporate training and development and maintained documentation and
ensuring program clarity.

Developed a system for tracking inventory and ordering supplies as needed.

Selected Accomplishments:
 Implemented targeted strategies and promotions leading to an increase in revenue of $10k.
 Applied innovative customer service training programs and incentive promotions for staff, which resulted in a
15% improvement in customer satisfaction scores while increasing positive feedback from guests.
 Led events/promotions including festivals and product launches designed to attract visitors and increase
sales.