Alexus Zecua
Oxnard,CA
Summary
Background in warehouse and restaurant profession I bring hands-on experience in optimizing workflows and ensuring timely order fulfillment. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere.
Overview
8
8
years of professional experience
Work History
Waitress
O-Sabi Japanese Restaurant
Ventura, CA
04.2017 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Customer Service Representative
Primal Kitchen
Oxnard, CA
06.2021 - 06.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Maintained up-to-date knowledge of product and service changes.
Warehouse Clerk
Primal Kitchen
Oxnard, CA
06.2020 - 06.2021
- Kept warehouse up to safety and health regulations at all times.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Checked packages and merchandise for damage.
- Collaborated with cross-functional teams to resolve inventory issues and improve supply chain logistics.
Education
High School Diploma -
Oxnard High School
Oxnard, CASkills
- Punctual and reliable
- Attention to detail
- Effective communication
- Teamwork and cooperation
- Packing equipment operation
- Inspection and quality control
Languages
Spanish
Professional Working
Timeline
Customer Service Representative
Primal Kitchen
06.2021 - 06.2023
Warehouse Clerk
Primal Kitchen
06.2020 - 06.2021
Waitress
O-Sabi Japanese Restaurant
04.2017 - Current
High School Diploma -
Oxnard High School