Summary
Overview
Work History
Education
Skills
Timeline
Personal Success
Alex Wright

Alex Wright

Library Director
Bella Vista,AR

Summary

Detail-oriented individual with more than four years successfully managing staff, enriching all ages through a diverse collection of literary needs and achieving steep annual financial goals. Strong public speaker fostering inspiration for sponsoring community-based programs to better help those in need.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work History

Library Director

Pea Ridge Community Library
Pea Ridge, AR
12.2017 - Current
  • Oversee library staff and maintain ongoing training development programs.
  • Confidently build, maintain, and balance library's annual budget.
  • Officially represent library at local meetings and town hall events to advocate for sponsorship opportunities.
  • Develop and update library policies.
  • Organize various productions and oversee meetings, fundraising events, performances, and festivals.
  • Eloquently write and apply for numerous grants annually.

Circulation Clerk

Pea Ridge Community Library
Pea Ridge, AR
07.2016 - 12.2017
  • Maintained up-to-date knowledge of office machinery to best assist visitors.
  • Developed marketing content such as newsletters, promotional materials and advertisements for social media.
  • Promoted library use and advocated for programs and services for community members.

Front Desk Receptionist

Dean Crowder Construction
Bentonville, AR
05.2015 - 07.2016
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Used quick response and dynamic service skills to build relationships with customers, improving customer retention rate.
  • Assisted Accountant with payroll/business accounting paperwork.

Specialty Team/ Specialist IV

Wal-Mart Home Office, Payroll Services
Bentonville, AR
07.2014 - 09.2014
  • Promptly responded to employment/wage verification disputes for third-party vendor.
  • Effortlessly forged professional relationships with Legal Department to ensure all documentation was obtained when handling Visa FICA exemption for international students.
  • Swiftly and accurately processed mail that required sending subpoenas to Legal Department, employment verifications to third-party vendor, and getting lump sum checks to garnishment team.

Customer Service Representative (CSR)/Specialist

Wal-Mart Home Office, Payroll Services
Bentonville, AR
11.2012 - 07.2014
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Formulated strong analytical skills researching payroll issues for problems about associate’s paycheck/benefit time.

Head Bank Teller

Metropolitan National Bank
Rogers, AR
06.2010 - 11.2012
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Weekly stocking, dispersing, and balancing of location’s main vault

Education

High School Diploma -

Pea Ridge High School, Pea Ridge, AR
08.2006 - 06.2010

Skills

    Relationship building

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Timeline

Library Director - Pea Ridge Community Library
12.2017 - Current
Circulation Clerk - Pea Ridge Community Library
07.2016 - 12.2017
Front Desk Receptionist - Dean Crowder Construction
05.2015 - 07.2016
Specialty Team/ Specialist IV - Wal-Mart Home Office, Payroll Services
07.2014 - 09.2014
Customer Service Representative (CSR)/Specialist - Wal-Mart Home Office, Payroll Services
11.2012 - 07.2014
Head Bank Teller - Metropolitan National Bank
06.2010 - 11.2012
Pea Ridge High School - High School Diploma,
08.2006 - 06.2010

Personal Success

  • Obtained guardianship of 7 year old nephew, 2021
  • "Big" in the Big Brothers Big Sisters Program, 2020
  • Helped the State Government in distributing at-home COVID-19 Test, 2022

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Alex WrightLibrary Director