Summary
Work History
Education
Skills
Timeline
Generic

Alexys Borg

Murrieta,CA

Summary

Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Work History

Warehouse Associate

Amazon
11 2021 - Current
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Loaded and unloaded trailers in accordance with company saftey guudelines.

Administrative Assistant/ Legal Assistant

Power Bail Bonds
3 2019 - 6 2020
  • Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
  • Managed 70-80 accounts and client records, observing confidentiality, and extreme discretion.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Scheduled appointments, court appearances, and depositions.
  • Executed record filing system to improve document organization and management.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data for 30 sales agents.
  • Assisted development and implementation of new administrative procedures.
  • Assisted coworkers and staff members with special tasks on daily basis.

Assistant Manager of Sales

Famous Footwear
3 2018 - 3 2019
  • Built, motivated and led high-performing team focused on genuine care for needs of every customer.
  • Maintained professional and impeccable environment for employees and customers.
  • Supported staff with training, guidance and confident leadership for five associates.
  • Coached employees on upselling products and recommending enhanced services.
  • Assisted sales team with completing customer transactions and managing issues.
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Completed store opening and closing procedures by counting drawers and managing security.

Department Supervisor

Kohls Department Store
11 2014 - 3 2018
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Assigned tasks and established work schedules to staff to cover operational needs.

Education

Paralegal Certificate -

California State University - San Marcos
11 . 2020

High School Diploma -

Vista Murrieta High School
6 . 2014

Skills

  • Loading and unloading
  • Shipping and receiving
  • Office administration
  • New Employee Training
  • Writing reports
  • Administrative support
  • Quality control
  • Document filing
  • Scheduling/Planning
  • Case management
  • Writing and editing

Timeline

Warehouse Associate

Amazon
11 2021 - Current

Administrative Assistant/ Legal Assistant

Power Bail Bonds
3 2019 - 6 2020

Assistant Manager of Sales

Famous Footwear
3 2018 - 3 2019

Department Supervisor

Kohls Department Store
11 2014 - 3 2018

Paralegal Certificate -

California State University - San Marcos

High School Diploma -

Vista Murrieta High School

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Alexys Borg