Alexys Erickson
Sioux Falls,SD
Summary
Energetic and motivated professional with several years of experience in fast paced customer service environments and a strong passion for health and fitness. Skilled in multitasking, cash handling, and operating point-of-sale systems while maintaining high standards of cleanliness and efficiency. Known for creating positive, high energy environments and building strong relationships with both individuals and teams. Reliable and adaptable, with excellent communication skills and a natural ability to motivate and support others. Dedicated to helping clients build confidence, improve performance, and stay consistent in their fitness journey.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Smoothie Barista
Pomegranate Market
Sioux Falls, SD
05.2025 - Current
- Engaged with customers to offer tailored recommendations, enhancing overall satisfaction.
- Operated point-of-sale system for efficient transaction processing and order management.
- Collaborated with team members to streamline workflow during peak hours, improving service speed.
- Maintained and stored equipment properly after each shift, ensuring operational readiness for next service.
Barista
Scooters Coffee
Tea, SD
06.2022 - 08.2024
- Multitasked multiple orders while ensuring accuracy in product quality, contributing to efficient service delivery.
- Collaborated with customers and colleagues to enhance customer experience and satisfaction.
- Communicated effectively with customers and coworkers, fostering a professional and welcoming atmosphere.
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
- Observed proper food handling procedures and upheld company policies and procedures.
Customer Service Associate
Cherry Berry
Sioux Falls, SD
05.2021 - 12.2021
- Greeted customers, addressed inquiries, and resolved complaints to enhance customer satisfaction.
- Calculated sale prices and processed transactions with POS system to ensure accurate billing.
- Coordinated with team members to maintain smooth workflow and optimize service delivery during shifts.
- Ensured store cleanliness standards were met on a daily basis.
Education
HIGH SCHOOL DIPLOMA -
Lincoln High School
Sioux Falls, SD05-2024
BACHELOR OF SCIENCE (B.S.) - Fitness Managment
Augustana University
Sioux Falls, SD05-2028
Skills
- Exceptional customer service
- Customer engagement
- POS systems
- Cash handling
- Team collaboration
- Multitasking
- Communication
- Food preparation/cleanliness
Certification
NASM Certified Personal Trainer (In Progress, Expected 2026)
Timeline
Smoothie Barista
Pomegranate Market
05.2025 - Current
Barista
Scooters Coffee
06.2022 - 08.2024
Customer Service Associate
Cherry Berry
05.2021 - 12.2021
HIGH SCHOOL DIPLOMA -
Lincoln High School
BACHELOR OF SCIENCE (B.S.) - Fitness Managment
Augustana University