Alexys Hall

A assistant manager is responsible for adhering to and supporting all applicable polices and procedures, QuikTrip’s purpose and core values, CD Guides, Standards of store operations. QuikTrip ensures efficient and effective customer service and store operations by personally meeting with and ensuring that assigned store team members meet QuikTrip’s standards for customer service, training and supervision. As required by polices and procedures store operations, they manage store team members, including providing employee support.

• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

QT’s Purpose is to "Provide an opportunity for employees to grow and succeed". For that reason QT believes in training people in the skills they need to do the job. QT invests a lot of time to make sure Store Team Members are well trained.

• Improved employee efficiency by developing and implementing comprehensive training programs for new clerks.
• Enhanced workplace productivity with streamlined training processes and clear communication of expectations.
• Developed customized training materials tailored to specific roles within the organization, ensuring optimal skill development for each clerk position.
• Collaborated closely with management to identify areas needing improvement in current training methods, leading to continuous enhancements in our approach.
• Promoted a positive work environment, fostering strong teamwork among clerks through group training sessions and team-building activities.
• Implemented effective time management strategies within the team by teaching prioritization techniques during training sessions.
• Regularly assessed the effectiveness of our training program by gathering feedback from both trainees and supervisors, then made necessary adjustments accordingly.

database, word processing and spreadsheet experience. Proficiency with personal computer, word processing, database and spreadsheet software; typing 60+ wpm; 10-key

by touch, multi-line phone system, dictation/transcription equipment, organizational abilities. Ability to compose and edit correspondence and reports, teamwork, participation. Critical thinking and problem-solving skills.

• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
• Handled assignments independently with good judgement and critical thinking skills.
• Tracked important information in Software spreadsheets and ran reports or generated graphs using data.

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.