Service-oriented professional with background in food and beverage industry. Experienced in managing customer service, maintaining cleanliness of dining areas, and assisting with food preparation. Strong interpersonal skills and commitment to delivering high quality service. Demonstrated impact in improving operational efficiency and customer satisfaction in previous roles.
Overview
2025
2025
years of professional experience
Work History
Patient Transporter
Gulf Coast Medical Center
Fort Myers, FL
11.2023 - Current
Greeted and assisted patients in wheelchairs to their appointments.
Assisted nurses with patient transfers, using proper body mechanics and safety measures.
Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
Maintained cleanliness of transport vehicles and equipment.
Collected patient information from nursing staff prior to transport.
Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
Informed family members of patient's arrival at the assigned destination.
Followed all safety guidelines while transporting patients in a wheelchair or bed.
Trained new employers
Server/Manager of Operations
Fonzies
Fort Myers, FL
10.2022 - 12.2023
Monitored system performance to ensure optimal operation of servers.
Ensured that all servers were compliant with industry regulations relating to security protocols.
Motivated staff through acknowledgment of hard work and achievements.
Collected cash sales from employees to properly tip each server after shift.
Served orders by picking up and delivering customers' choices from bar and kitchen.
Provided information about menu selections and made recommendations.
Maintained table setting by removing courses, replenishing utensils, and refilling drinks.
Receptionist
Davis Brothers Limos
Fort Myers, FL
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Updated and recorded customer or client information to maintain accounts.
Processed payments and updated accounts to reflect balance changes.
Education
Riverdale High School
Fort Myers, FL
05-2023
Skills
Critical Care
Patient Safety
Staff Coordination
Patient Communication
Equipment moving
Menu Planning
Safety Procedures
Food Preparation
Employee Scheduling
Server training
Team Management
Timeline
Patient Transporter
Gulf Coast Medical Center
11.2023 - Current
Server/Manager of Operations
Fonzies
10.2022 - 12.2023
Receptionist
Davis Brothers Limos
Riverdale High School
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