Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexzander Jones

Tempe,AZ

Summary

Dynamic professional with a strong background in customer service and client advocacy, demonstrated at AJ Creations. Excelled in conflict resolution and efficient time management, significantly enhancing customer satisfaction. Skilled in applicant screening and adept at closing, showcasing a blend of hard and soft skills tailored to meet and exceed employer expectations. I am a highly driven individual with a strong work ethic that sets me apart. I thrive in fast-paced work environments and am deeply committed to contributing to the success of the companies I work for. Rather than simply working for a paycheck, I see each position as an opportunity to grow alongside the organization and help build its future. My dedication and passion for teamwork make me a valuable asset in any workplace.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

AJ Creations
07.2017 - 08.2022
  • Responded to customer requests for products, services, and company information.
  • Managed timely and effective replacement of damaged or missing products.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Trained staff on operating procedures and company services.
  • address and resolve customer complaints and concerns in a timely and professional manner. They may also help customers resolve service issues.
  • maintain customer relations and ensure customer satisfaction. They may also refer customers to supervisors or specialists when needed.
  • may generate leads and meet customer-service department sales targets.

Enrollment Specialist

Synergis Education
09.2022 - 01.2024
  • Communicated effectively via telephone, email, and in person with prospective customers.
  • Updated, entered, and reviewed customer data.
  • Understood and thoroughly explained services provided to customers and potential customers.
  • Identified and solicited sales prospects in agency databases.
  • Ensures accurate and efficient processing and evaluation of applications, maintenance and updating of student records
  • Triaging issues: Triaging and troubleshooting early problems, and prioritizing requests

Education

High School Diploma -

Mcclintock High School
Tempe, AZ
05.2017

Skills

  • Client Advocacy
  • Customer service background
  • Applicant screening
  • Excellent Phone Demeanor
  • Conflict Resolution and Negotiation
  • Tenacity
  • Work well in a fast pace environment
  • Closing
  • Time Management

Timeline

Enrollment Specialist

Synergis Education
09.2022 - 01.2024

Customer Service Representative

AJ Creations
07.2017 - 08.2022

High School Diploma -

Mcclintock High School
Alexzander Jones