Alexzander Lopez
Marietta
Summary
Highly skilled FrontLiner/Supervisor with background in providing excellent service and maintaining exceptional customer interactions. Strengths lie in communication, problem-solving and multitasking abilities, ensuring smooth operations at all times. Notable contributions include improving service efficiency, enhancing customer satisfaction, and resolving conflicts effectively. Demonstrated ability to work under pressure while maintaining professionalism and delivering high-quality results.
Overview
2
2
years of professional experience
2027
2027
years of post-secondary education
Work History
Frontliner/supervisor
Peak jani king
Marietta
06.2024 - Current
- Maintained cleanliness and sanitation in commercial spaces for client satisfaction.
- Operated cleaning equipment efficiently to ensure thorough service delivery.
- Collaborated with team members to complete tasks within designated timeframes.
- Followed safety protocols while handling cleaning chemicals and equipment.
- Assisted in training new employees on proper cleaning techniques and procedures.
- Conducted regular inspections to identify maintenance needs and report issues.
- Organized and stocked cleaning supplies for efficient workflow management.
- Resolved customer complaints promptly and professionally.
- Prepared reports on daily for management review.
- Ensured compliance with all safety regulations throughout the store environment.
- Supervised daily cleaning operations to maintain facility cleanliness and hygiene.
- Scheduled and coordinated cleaning tasks for optimal workflow efficiency.
- Conducted inspections to ensure compliance with sanitation standards and regulations.
- Assisted in developing cleaning procedures to enhance overall service quality.
- Addressed staff concerns and provided support to improve team morale and performance.
- Collaborated with management to implement new cleaning technologies and tools.
- Inspected completed work to ensure quality standards were met.
- Addressed any employee grievances related to job duties or working conditions promptly.
- Provided guidance to janitorial staff on use of chemicals, tools, equipment and other materials used in day-to-day operations.
- Enforced disciplinary action when necessary in accordance with company policies.
- Ensured compliance with all applicable health, safety and environmental regulations in the workplace.
- Conducted regular inspections of janitorial staff work performance to ensure tasks were completed correctly.
- Supervised and trained janitorial staff on proper cleaning techniques and safety protocols.
- Created detailed daily, weekly and monthly schedules for janitorial staff to ensure all areas were cleaned efficiently and effectively.
- Maintained records of maintenance activities and staff assignments for review by management team.
- Instructed janitors on proper procedures for hazardous materials disposal.
- Communicated regularly with department heads regarding special projects that required additional cleaning services.
Education
Nctc
Gainesville, TX03-2026
Skills
- Team collaboration
- Time management
- Cleaning procedures
- Safety compliance
- Employee training
- Quality inspection
- Conflict resolution
- Complaint handling
- Performance tracking
- Workplace safety
- High-energy attitude
- Analytical thinking
- Problem resolution
- Multitasking and prioritization
- Time management abilities
- Stock management
- Positive Language Use
- Professional demeanor
Timeline
Frontliner/supervisor
Peak jani king
06.2024 - Current
Nctc