Alexzandra Calderon
Duluth,GA
Summary
Dynamic and customer-focused professional with experience in customer and patient care excelling in high-pressure environments. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in multitasking and maintaining organization, ensuring smooth operations and checking vitals. Committed to delivering exceptional service .
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
3
3
years of professional experience
Work History
Host
The Cheesecake Factory
05.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
Cashier
Chipotle Mexican Grill
03.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
Education
Associate of Applied Science - Health Administration
Gwinnett Technical College
Lawrenceville, GA05-2027
High School Diploma -
Berkmar High School
Lilburn, GA05-2022
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Vital signs monitoring
- Patient observation
- Professionalism and ethics
- Compassionate care
- Patient care
Timeline
Host
The Cheesecake Factory
05.2023 - Current
Cashier
Chipotle Mexican Grill
03.2022 - Current
Associate of Applied Science - Health Administration
Gwinnett Technical College
High School Diploma -
Berkmar High School
Similar Profiles
Celestina RodriguezCelestina Rodriguez
Server at The Cheesecake FactoryServer at The Cheesecake Factory
Rachel HortonRachel Horton
Bartender at The Cheesecake FactoryBartender at The Cheesecake Factory
Enrique RuvalcabaEnrique Ruvalcaba
Broiler Cook at Cheesecake Factory IncBroiler Cook at Cheesecake Factory Inc
Sylvie AdouSylvie Adou
Hair Braider at Braids of BeautyHair Braider at Braids of Beauty
Katherine AubreyKatherine Aubrey
Administrative Assistant at CDC at Chickasaw Nation IndustriesAdministrative Assistant at CDC at Chickasaw Nation Industries