Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Alexzandrea Gamboa

Odessa

Summary

Experienced medical receptionist with a strong background in managing patient schedules and maintaining precise medical records at AllerVie Health. Demonstrated ability to solve problems effectively while enhancing front desk operations and patient satisfaction. Proficient in electronic medical record systems and veterinary technician tasks, including blood draws from animals.

Overview

7
7
years of professional experience

Work History

Medical Receptionist

AllerVie Health
Midland
03.2024 - Current
  • Managed front desk operations, including greeting patients, scheduling appointments, and answering phone calls
  • Verified patient insurance information and collected co-pays and payments for services rendered
  • Maintained accurate electronic medical records by updating patient demographics and medical history
  • Responded promptly to patient inquiries regarding appointment availability, clinic hours, and general inquiries about services provided
  • Collaborated with medical billing department to resolve any issues related to insurance claims or billing discrepancies
  • Provided administrative support such as filing documents, scanning records into EMR system
  • I also take care of all mail and work very closely with my manager to get claims, medical records, checks/ deposits and other daily tasks done

Driver/Receptionist

Rotech Oxygen & Medical Equipment
Odessa
06.2023 - 02.2024
  • While I worked at Rotech I was in charge of providing care for patients on oxygen
  • I would deliver many medical supplies to hospitals as well as patients homes
  • I would travel to big spring, Alpine, Fort Stockton, as well as many towns around the Odessa Area
  • I would also help explain the usages for the equipment, I would also provide support to any patient that needed it during the time of service
  • We would be responsible for keeping tickets up to date and keep track of all driving records
  • As a receptionist I would take payments as well as check insurances to ensure patients would be covered for our services
  • I enjoyed working at this company due to the interaction with people, as well as the driving

UPS Package Handler/ customer service

UPS
Odessa
08.2021 - 04.2023
  • I scan boxes into our system at UPS so make sure they all go to the correct place
  • I also help unload trucks, and load trucks that need to go out for deliveries
  • I would also be in charge in correcting delivery addresses and making packing slips so the drivers had the correct information
  • I absolutely loved working in a fast paced environment

Cashier/ Member Services

Sams club
08.2020 - 05.2021
  • I worked with customers getting their memberships fixed, any problems they had with their cards
  • I would also be handling returns and giving cash back
  • Being a cashier I would have to scan each item to ensure everything is paid for
  • At the registers we offer other things such as our plus membership and our credit cards
  • I was responsible at times to make sure nothing would go out of the store without being paid for and the customers would have a receipt

Head Kennel Tech/ Receptionist

Gardendale vet clinic
Gardendale
09.2019 - 06.2020
  • As a Kennel tech we are to provide cleaning, feeding, and general attention to the animals in our clinic
  • As part of the kennel routine I have also bathed dogs, cut nails, hold to restrain an animal, helped drawn blood and as well as lifting more than 50 lbs
  • As manager I was also in charge of ordering basic supplies for the kennel staff, making schedules, and being of any assistance to the vet techs and doctors
  • As a receptionist I would provide customer service such as greet customers, answer questions, process incoming patients, handle payments, and answering phone calls
  • Handle incoming and outgoing mail, emails, update and file patient charts, Enter data into a computerized billing program, Process credit card payments and prepare bank deposits
  • Retrieve prescriptions
  • Update owners on their pets
  • We would also have to maintain the cleanliness of the waiting room

Kennel Tech Manager/ Receptionist

University small animal clinic
Odessa
05.2018 - 05.2019
  • As a Kennel tech we are to provide cleaning, feeding, and general attention to the animals in our clinic
  • As part of the kennel routine I have also bathed dogs, cut nails, hold to restrain an animal, helped drawn blood and as well as lifting more than 50 lbs
  • As manager I was also in charge of ordering basic supplies for the kennel staff, making schedules, and being of any assistance to the vet techs and doctors
  • As a receptionist I would provide customer service such as greet customers, answer questions, process incoming patients, handle payments, and answering phone calls
  • Handle incoming and outgoing mail, emails, update and file patient charts, Enter data into a computerized billing program, Process credit card payments and prepare bank deposits
  • Retrieve prescriptions
  • Update owners on their pets
  • We would also have to maintain the cleanliness of the waiting room

Education

Diploma -

Odessa high school
Odessa, TX
05.2017

Skills

  • Computer skills
  • Front Desk
  • Medical Receptionist
  • Veterinary technician experience
  • Drawing blood from dogs and cats
  • Medical records
  • Filing
  • Retail sales
  • Problem solving
  • Patient schedule
  • communication

Languages

English
Professional

References

References available upon request.

Timeline

Medical Receptionist

AllerVie Health
03.2024 - Current

Driver/Receptionist

Rotech Oxygen & Medical Equipment
06.2023 - 02.2024

UPS Package Handler/ customer service

UPS
08.2021 - 04.2023

Cashier/ Member Services

Sams club
08.2020 - 05.2021

Head Kennel Tech/ Receptionist

Gardendale vet clinic
09.2019 - 06.2020

Kennel Tech Manager/ Receptionist

University small animal clinic
05.2018 - 05.2019

Diploma -

Odessa high school

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Alexzandrea Gamboa