Alexzandria Surman
Arlington,US
Summary
Highly competent Warehouse Worker with robust experience in inventory management, order fulfillment, and shipping/receiving processes. Notable strength in maintaining optimal warehouse organization and safety standards. Committed to improving efficiency and productivity through continuous process improvement. In previous roles, contributed to reducing order-processing times and boosting customer satisfaction levels.
Overview
9
9
years of professional experience
Work History
Machine Operator
Office Depot Inc
Arlington , TX
02.2025 - 04.2025
- Adjust machine settings to complete tasks accurately.
- Troubleshoot malfunctions in equipment or processes.
- Keep detailed reports of maintenance activities performed on machinery.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Operated a variety of machinery and tools safely and efficiently.
Order Filler
Sams Club Distribution
Dallas , TX
10.2024 - 01.2025
- Placed products on conveyors for final wrapping and shipment.
- Verified accuracy of order picking by comparing items picked to customer invoices.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Operated RF scanners to accurately pick orders for customers.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Efficiently filled orders using hand-held scanners.
- Packaged items with appropriate materials to prevent damage during shipping.
- Confirmed items picked for orders by keying codes into system.
Warehouse Associate
Ricoh
Arlington , TX
11.2024 - 12.2024
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Assisted in packaging and labeling of products for shipment.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
Customer Service Representative
Circle K
Arlington , TX
10.2023 - 03.2024
- Collected deposits or payments and arranged for billing.
- Provided top quality control and eliminated downtime to maximize revenue.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Excelled in exceeding daily credit card application goals.
- Resolved customer complaints promptly and efficiently.
Sorter
Amazon
Irving, TX
10.2022 - 03.2023
- Inspected and sorted items or materials according to type, size, or coloring.
- Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
- Collaborated with team members to increase sorting efficiency and accuracy.
- Assisted in loading and unloading items from delivery trucks.
- Cleaned conveyor and surrounded sorting line to maintain work area.
Package Handler
UPS
Texarkana, Arkansas
01.2022 - 08.2022
- Resolved conveyor system issues by clearing jams and blockages.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Packed, sealed, and labeled shipments adhering to company standards and protocols.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Worked flexible hours, including weekends and holidays, to meet business needs.
- Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
Package Handler
FedEx
Texarkana, Arkansas
07.2020 - 12.2021
- Resolved conveyor system issues by clearing jams and blockages.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Packed, sealed, and labeled shipments adhering to company standards and protocols.
- Worked flexible hours, including weekends and holidays, to meet business needs.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
Sales Associate
Home Depot
Texarkana, Texas
03.2018 - 07.2020
- Trained new team members in cash register operation, stock procedures, and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Cashier
Walmart
Texarkana, Texas
01.2018 - 06.2020
- Scanned items and checked pricing on cash register for accuracy.
- Performed other duties as assigned by management.
- Adhered to social distancing protocols and wore mask or face shield.
- Issued receipts, refunds, credits or change due to customers.
Sales Associate
Academy Sports Outdoors
Texarkana, Texas
08.2016 - 12.2017
- Trained new team members in cash register operation, stock procedures, and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
High School Diploma -
Texas High School
Texarkana, Texas06-2016
Skills
- Customer service
- Cash handling
- Order fulfillment
- Attention to detail
Timeline
Machine Operator
Office Depot Inc
02.2025 - 04.2025
Warehouse Associate
Ricoh
11.2024 - 12.2024
Order Filler
Sams Club Distribution
10.2024 - 01.2025
Customer Service Representative
Circle K
10.2023 - 03.2024
Sorter
Amazon
10.2022 - 03.2023
Package Handler
UPS
01.2022 - 08.2022
Package Handler
FedEx
07.2020 - 12.2021
Sales Associate
Home Depot
03.2018 - 07.2020
Cashier
Walmart
01.2018 - 06.2020
Sales Associate
Academy Sports Outdoors
08.2016 - 12.2017
High School Diploma -
Texas High School