Alexzia Osech
Jenison,MI
Summary
Committed and hardworking cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service. Good listening skills combined with quick and efficient problem solving.
Overview
4
4
years of professional experience
Work History
Cashier
Meijer
06.2020 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Countryside Greenhouse
05.2020 - 06.2020
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Psychology
Central Michigan University
Mount Pleasant, MI12.2023
High School Diploma -
Hudsonville High School
Hudsonville, MI05.2018
Skills
- Customer Service
- Cash Handling
- Cash Register Operation
- Returns processing
- Customer Relations
- Staff Training
- Identification checks
- Interpersonal Skills
- Teamwork and Collaboration
- Problem-solving aptitude
- Written and verbal communication
- Refunds and exchanges
Timeline
Cashier
Meijer
06.2020 - Current
Cashier
Countryside Greenhouse
05.2020 - 06.2020
Bachelor of Science - Psychology
Central Michigan University
High School Diploma -
Hudsonville High School