Aley Stephen
San Marcos
Summary
Customer-focused professional with extensive experience in sales and customer service. Expertise in enhancing guest experiences through effective communication and problem-solving. Proven track record in maintaining organized environments and training staff to foster a positive atmosphere that drives sales and customer satisfaction. Proficient in point-of-sale systems with a commitment to delivering exceptional service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Volunteer
Aspen Hospice and Palliative Care
San Marcos
08.2025 - Current
- Provided companionship to hospice patients, enhancing emotional well-being.
- Organized office operations to improve efficiency and workflow.
- Developed educational presentations for staff on various topics.
- Provided compassionate end-of-life care for terminally ill patients in collaboration with hospice services when appropriate.
- Coordinated with other healthcare professionals, such as physicians, nurses, physical therapists, and hospice staff, to ensure optimal care for the patient.
Antique Store Clerk
Grapevine Antique Market
01.2025 - 07.2025
- Maintained organized display areas to enhance customer experience and promote sales.
- Processed transactions accurately using point-of-sale systems.
- Conducted inventory checks to ensure availability of merchandise.
- Assisted customers with product inquiries and provided information on antique items.
- Greeted guests and answered questions about merchandise.
Guest Experience Host
Merlin Entertainments Group Ltd.
05.2022 - 10.2024
- Collaborated with team members to ensure smooth operation of attractions during peak times.
- Trained new staff on customer service protocols and operational procedures effectively.
- Engaged with guests proactively to create memorable experiences and foster positive relationships.
Hostess/Cashier
Chicken N Pickle
12.2021 - 05.2022
- Maintained organized display areas to enhance customer experience and promote sales.
- Processed transactions accurately using point-of-sale systems.
- Conducted inventory checks to ensure availability of merchandise.
- Assisted customers with product inquiries and provided information on antique items.
- Greeted guests and answered questions about merchandise.
Education
High School Diploma -
GCISD’s Collegiate Academy @ TCC NE
Hurst, TX05.2025
Skills
- Interpersonal relations
- Community service
- Team collaboration
- Store maintenance
- Communication skills
- Customer service
- Problem solving
Accomplishments
Dual credit highschool student gaining over 50 college level credit hours by graduation.
Certification
Food Handlers License
References
References available upon request.
Timeline
Student Volunteer
Aspen Hospice and Palliative Care
08.2025 - Current
Antique Store Clerk
Grapevine Antique Market
01.2025 - 07.2025
Guest Experience Host
Merlin Entertainments Group Ltd.
05.2022 - 10.2024
Hostess/Cashier
Chicken N Pickle
12.2021 - 05.2022
High School Diploma -
GCISD’s Collegiate Academy @ TCC NE