Summary
Overview
Work History
Education
Skills
Timeline
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Aleya Hunt

Warsaw,IN

Summary

Motivated and client-focused professional with 5+ years of experience in customer service as a licensed cosmetologist. Skilled in communication, scheduling, conflict resolution, and team support. Currently pursuing a transition into Human Resources with a strong interest in employee relations, onboarding, and people operations. Known for professionalism, empathy, and discretion in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Cosmetologist

SmartStyle
03.2024 - Current
  • Provided personalized hair consultations to assess client needs and preferences.
  • Executed a variety of haircuts, colors, and styles tailored to individual clients.
  • Maintained cleanliness and organization of workstations and salon equipment.
  • Utilized salon software for appointment scheduling and client management.
  • Assisted in training new cosmetologists on salon protocols and best practices.
  • Collaborated with team members to create a welcoming environment for clients.

Crew Member

Panda Express
09.2022 - Current
  • Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
  • Operated kitchen equipment and maintained cleanliness to meet health and safety standards.
  • Collaborated with team members to prepare food items, following strict recipe guidelines.
  • Assisted in training new crew members on operational procedures and customer service techniques.
  • Resolved customer inquiries and complaints effectively, contributing to overall satisfaction ratings.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Receptionist

SmartStyle
07.2023 - 03.2024
  • Greeted and assisted clients, fostering a welcoming environment that enhanced customer satisfaction.
  • Managed appointment scheduling efficiently using salon management software to optimize staff productivity.
  • Maintained accurate client records, ensuring confidentiality and compliance with data protection regulations.
  • Answered phone inquiries promptly, providing information about services and promoting seasonal promotions.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

Technical Honours Diploma -

Warsaw Community High School
Warsaw, IN
06.2023

Skills

  • Employee & Client Relations
  • Conflict Resolution
  • Time Management & Scheduling
  • Confidentiality & Professionalism
  • Microsoft Office (Word, Excel, Outlook)
  • CRM & Scheduling Tools (eg, [Insert Tools])

Timeline

Cosmetologist

SmartStyle
03.2024 - Current

Receptionist

SmartStyle
07.2023 - 03.2024

Crew Member

Panda Express
09.2022 - Current

Technical Honours Diploma -

Warsaw Community High School

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