Aleyda Alvarez
Lake Elsinore,CA
Summary
Motivated and Ambitious full-time college student with strong work ethic and responsibility. Seeking to apply my service for a position with strong organizational skills in a growth role. Offering full-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Friendly and prompt Front Desk Assistance with good hands in using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills.
Motivated Team Member eager to contribute to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Dedicated beauty advisor accustomed to exceeding company objectives through client satisfaction and enduring commitment to style and relevance.
Reliable, top-notch credit card lead cashier sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Well-qualified lead cashier familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Specialty Sales Representative with proven, documented background in sales excellence develops business relationships and offers customer-focused solutions. Highly motivated self-starter relentlessly pursues sales performance objectives of product portfolio. Masters all products and applications by demonstrating ongoing competency and maintains and increases sales volume within assigned accounts and territory. Continuously boost customer loyalty to sustain strong sales and enable effective cross-selling. Excellent demonstration, negotiation, and problem-solving abilities developed over extensive professional career. Solution-oriented in pursuing and capitalizing on new business opportunities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Specialty Sales Representative
Ulta Beauty Inc.
Lake Elsinore, CA
07.2023 - Current
- Increased sales revenue by implementing targeted marketing strategies and building strong client relationships.
- Expanded market share for specialty products through effective communication and negotiation skills.
- Delivered exceptional customer service, resulting in increased repeat business and client satisfaction.
- Collaborated with cross-functional teams to develop innovative solutions, enhancing product offerings and driving sales growth.
- Provided expert product knowledge to clients, addressing their unique needs and offering tailored solutions.
- Organized successful promotional events that attracted new customers while maintaining existing clientele base loyalty.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
- Identified customer needs, provided solutions, and generated new sales opportunities.
Lead Cashier
Ulta Beauty Inc.
Lake Elsinore, CA
11.2022 - Current
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising and customer service.
- Checked merchandise multiple times during each shift and restocked products when stock ran low.
- Helped customers complete purchases, locate items and join reward programs.
- Mentored other store employees in customer service and assistance to help improve overall satisfaction.
- Reviewed and resolved differences between accounting information and cash drawer.
- Resolved escalated customer disputes with special actions such as discounts.
- Built effective training and coaching strategies to optimize team performance.
- Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Beauty Advisor
Ulta Beauty Inc.
Lake Elsinore, CA
04.2022 - Current
- Maintained counter and display areas for cleanliness and organization.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Recommended specific hair and beauty products to meet individual customer needs.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Assisted customers by answering questions and fulfilling requests.
- Checked merchandise multiple times during each shift and restocked products when stock ran low.
- Helped customers complete purchases, locate items and join reward programs.
- Utilized creativity and persuasive techniques to upsell and cross-sell products to customers.
Front Desk Assistant
Corona Family Care
Corona, CA
04.2020 - Current
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Answered customer telephone calls promptly and appropriately
- Handled payment and bill processing, change giving and payment collecting for guests
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal
- Collaborated with team members to handle guest requirements from check-in through check-out
Team Member
Juice It Up!
Lake Elsinore, CA
09.2020 - 09.2022
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Restock anything that is needed to be stocked again
- Work register
- Contributed to team success by completing jobs quickly and accurately
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products
- Worked different stations to provide optimal coverage and meet production goals
- Developed strong cooperative relationships with coworkers and managers
- Trained new team members by relaying information on company procedures and safety requirements
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Safely operated finishing tool to prepare products for inspections and packaging
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
Server
Big Boyz Tacos
Lake Elsinore, CA
05.2018 - 05.2022
- Collaborated with kitchen team to support order preparation
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including condiments, utensils, napkins, and cups
- Greeter to customers
- Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business
- Supervised restocking of salad bar and buffet for lunch and dinner service
- Used slow periods to restock supplies, ice, and condiments
- Explained menu items and suggested appropriate options for food allergy concerns
- Served tacos, quesadillas and aqua fresca beverages and offered refills
Education
Bachelor of Arts - Business
California State University of Fullerton
06.2025
Associate of Arts - Business
Palomar College
05.2023
High School Diploma -
Lakeside High School
06.2021
Skills
- Team Building
- Bilingual: Spanish and English
- Leadership
- Cash Handling
- Customer Service
- Maintaining Clean Work Areas
- Strong Communication and Interpersonal Skills
- Guest Satisfaction
- Time Management
- Building Customer Relationships and Loyalty
- Sales strategy development
- Business Development
- Customer Needs Analysis
- Presenting Service Options
- Relationship Building
- Teamwork and Collaboration
- Product and Service Sales
Certification
- CPR Training Certification - October 2022
- Makeup Course Certification - August 2022
Languages
Spanish
Professional
Timeline
Specialty Sales Representative
Ulta Beauty Inc.
07.2023 - Current
Lead Cashier
Ulta Beauty Inc.
11.2022 - Current
Beauty Advisor
Ulta Beauty Inc.
04.2022 - Current
Team Member
Juice It Up!
09.2020 - 09.2022
Front Desk Assistant
Corona Family Care
04.2020 - Current
Server
Big Boyz Tacos
05.2018 - 05.2022
Bachelor of Arts - Business
California State University of Fullerton
Associate of Arts - Business
Palomar College
High School Diploma -
Lakeside High School
- CPR Training Certification - October 2022
- Makeup Course Certification - August 2022
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