Aleyda Castilblanco
Medical Assistant
Hialeah,FL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
4
4
years of professional experience
3
3
Certification
Work History
Medical Assistant
Unico Health Center
04.2022 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Obtained client medical history, medication information, symptoms, and allergies.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Customer Service Cashier
Jcpenney
01.2020 - 12.2021
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Education
Certified Medical Assistant - Medical
Florida Vocational Institute
Miami, FL04.2022
High School Diploma -
Colegio Pureza De Maria Villa Venezuela
Managua, Nicaragua11.2015
Skills
- Indirect Patient Care
- Inventory Management
- Patient Flow Management
- Data Entry
- Medical Billing
- Patient Scheduling
- Procedure Assistance
- Medical Terminology
- Payment Collection
- Phlebotomy
- Medical office administration
- Appointment Setting
Languages
Spanish
Native or Bilingual
English
Full Professional
Certification
- CMA - Certified Medical Assistant
- PT - Phlebotomy Technician
- CET - EKG Technician
Timeline
Medical Assistant
Unico Health Center
04.2022 - Current
Customer Service Cashier
Jcpenney
01.2020 - 12.2021
Certified Medical Assistant - Medical
Florida Vocational Institute
High School Diploma -
Colegio Pureza De Maria Villa Venezuela