Service-oriented administrative manager bringing 9 years of experience in sells and customer service with pleasant attitude. Skilled in working under pressure and adapting to new situations and challenges to best.
Overview
7
7
years of professional experience
Work History
Office Assistant
Rexing
01.2023 - Current
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Input data into spreadsheets and databases.
Informed and supported business leaders through consistent communication and administrative support duties.
Created purchase orders and tracked invoices to avoid missed or delayed shipments.
Collaborated with various departments to complete assigned tasks.
Parts Sales Manager
Autozone
10.2021 - Current
Assist store manager with supervising, training and developing store personnel.
Delegate and ensures store merchandising task are complete in a timely manner.
Monitors cash flow, inventory and security control
Conducts and reviews all opening and closing procedures.
Addresses customer concerns and resolve them with a goal of turning a complains into a compliment.
Commercial Assistant
Destino Colombia
01.2020 - 01.2021
Managed accounts to retain existing relationships and grow business.
Resolved problems with high-profile customers to maintain relationships
Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
Collaborated with upper management to implement continuous improvements and exceed team goals
Special Events Coordinator
Destino Colombia
03.2016 - 01.2021
Supervised staff during events and maintained efficient performance.
Organized and implemented corporate events with as many as 1.500 guests.
Coordinated schedules and timelines for events.
Managed event logistics and operations.
Event Manager
Destino Colombia
08.2016 - 01.2020
Managed administrative logistics of events planning, event booking and event promotions.
Education
Tourism Business Manager - Tourism And Travel Management
Colegion Mayor De Antioquia
Medellin
02.2013
Skills
Customer Service
Sales Statistics Analysis
Product and Service Promotion
Staff Training and Development
Problem Solving
Customer Complaint Resolution
Networking Events
Digital Sales
Operations Management
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Office Assistant
Rexing
01.2023 - Current
Parts Sales Manager
Autozone
10.2021 - Current
Commercial Assistant
Destino Colombia
01.2020 - 01.2021
Event Manager
Destino Colombia
08.2016 - 01.2020
Special Events Coordinator
Destino Colombia
03.2016 - 01.2021
Tourism Business Manager - Tourism And Travel Management