Aleyla Tavarez
Lehigh Acres,FL
Summary
A successful professional demonstrates adaptability, teamwork, and communication skills in fast-paced environments. Analytical and organizational skills, as well as the ability to learn quickly and leverage technology, are essential for handling complex tasks efficiently. A proactive approach, effective management, and attention to detail ensure goals and deadlines are met consistently.
Overview
1
1
year of professional experience
Work History
Sales Associate/Team Member
Journeys Kidz
Fort Myers, FL
07.2024 - 08.2025
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Assisted customers with product selection, sizing and styling.
- Upsold additional items based on customer interests and needs.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Updated and maintained databases with current information.
- Operated equipment and machinery according to safety guidelines.
- Maintained updated knowledge through continuing education and advanced training.
- Managed household errands and other essential duties.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Participated in training sessions for new employees when needed.
- Maintained positive working relationship with fellow staff and management.
- Resolved customer issues promptly in a professional manner.
- Analyzed key performance indicators to identify effective strategies.
- Collaborated with team members to achieve daily goals.
- Rotated through series of different stations based on team needs.
- Maintained a clean and organized work area throughout shift.
- Participated in regular training sessions to improve product knowledge and service skills.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Received, processed, and stocked merchandise in accordance with store policies.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Set specific goals for projects to measure progress and evaluate end results.
- Participated in team meetings to discuss strategies for improvement.
- Determined consumer needs to provide products and services appealing to larger market.
- Assisted customers with product selection and ordering process.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Greeted customers upon entering the store with friendly demeanor.
- Implemented strategies to take advantage of new opportunities.
- Provided customer service support to ensure satisfaction.
- Addressed customer needs, responding to specific requests.
- Identified needs of customers promptly and efficiently.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Looked for ways to go above and beyond job requirements.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Built and maintained working relationships with peers and upper management.
- Operated cash registers to process payments from customers.
- Identified opportunities for process improvements within the department.
- Collaborated with team members to maximize productivity and efficiency.
- Upheld high standards of productivity and quality in operations.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Worked hard to learn required tasks quickly to maximize performance.
- Developed positive customer relationships through friendly greeting and excellent service.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Operated a variety of machinery and tools safely and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Handled returns and exchanges according to company policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Provided accurate information about products, prices and services.
- Processed credit card transactions quickly and securely.
- Tracked sales performance metrics to identify trends in market place.
- Built and maintained relationships with peers and upper management to drive team success.
- Greeted customers to determine wants or needs.
- Adhered to company initiatives and achieved established goals.
- Used technology resources to assist customers in locating and selecting items.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Developed trusting relationships with customers by making personal connections.
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Collected payments and provided accurate change.
- Computed purchases and received and processed cash or credit payment.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Received and displayed product shipments on store retail shelves upon delivery.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Recommended, selected and located merchandise based on customer desires.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Ticketed, arranged and displayed merchandise to promote sales.
- Answered customer inquiries regarding product features, pricing, and availability.
- Worked with fellow sales team members to achieve group targets.
- Processed transactions using a point-of-sale system.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Described merchandise and explained use, operation and care.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Prepared merchandise for purchase or rental.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Bagged or packaged purchases and wrapped gifts.
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted customers and provided exceptional customer service.
Education
Riverdale Highschool
Fort Myers, FLSkills
- Promotional support
- Upselling
- Retail loss prevention
- Inventory tracking
- Reading comprehension skills
- Friendly and outgoing
- Hospitality and accommodation
- Professional demeanor
- Product promotions
- Merchandising
- Problem-solving
- Energetic self-starter
- Problem-solving skills
- Sales strategies
- Product recommendations
- Retail store operations
- Inventory control procedures
- Sales trends
- Shipment processing
- Relationship selling
- Conflict resolution
- Client service
- Stocking and receiving
- Order processing
- Positive and professional
- Task prioritization
- Persuasion techniques
- Sales expertise
- Brand promotion
- Multi-tasking strength
- Outgoing personality
- Product sales
- Teamwork and collaboration
- Calm demeanor
- Superb time management
- Negotiation tactics
- Customer engagement
- Relationship building
- Goal oriented
- Excellent communication skills
- Business development
- Customer service
- Time management
- Payment processing
- Feedback implementation
- Flexible schedule
- Exceptional customer service
Affiliations
Effortlessly balanced rigorous academic responsibilities with commitments to cheerleading and dance. Actively participated in extracurricular activities while maintaining high academic performance, displaying dedication, discipline, and the ability to prioritize competing demands.
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate/Team Member
Journeys Kidz
07.2024 - 08.2025
Riverdale Highschool