Summary
Overview
Work History
Education
Skills
Timeline
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Aleysia Henderson

Altamonte Springs,FL

Summary

Resilient retail professional with experience in diverse roles within the industry. Known for strong customer service skills, proven ability to resolve conflicts effectively, and adept at maintaining high store standards. In previous role, contributed to enhancing customer satisfaction and improving overall store operations. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

5
5
years of professional experience

Work History

Retail Worker

Once Upon A Child Franchise
Oviedo, Florida
02.2023 - 10.2023
  • Assisted customers with product selection and inquiries.
  • Organized merchandise displays to enhance store appearance.
  • Maintained cleanliness and orderliness of sales floor.
  • Engaged in training on safety procedures and customer service standards.
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Cashier

Publix
Ocoee, Florida
08.2018 - 08.2019
  • Operated cash register and processed customer transactions efficiently.
  • Maintained cleanliness and organization of the checkout area consistently.
  • Assisted customers with product inquiries and provided excellent service.
  • Collaborated with team members to ensure smooth store operations daily.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

High School Diploma -

West Orange High School
Winter Garden, FL
05-2019

Skills

  • Customer service excellence
  • Team collaboration
  • Product expertise
  • Effective communication
  • Merchandising strategies
  • Inventory control
  • Attention to detail
  • Time management
  • Problem solving
  • Store maintenance

Timeline

Retail Worker

Once Upon A Child Franchise
02.2023 - 10.2023

Cashier

Publix
08.2018 - 08.2019

High School Diploma -

West Orange High School
Aleysia Henderson