
Proven track record of enhancing guest satisfaction and streamlining service operations in many job positions, demonstrating exceptional customer service and multitasking abilities. Leveraged computer proficiency and active listening to boost efficiency and team collaboration, resulting in a significant increase in repeat visits.
- Delivered exceptional customer service in a fast-paced dining environment, ensuring a positive experience for all guests.
- Took and processed orders accurately using a point-of-sale system, maintained timely service, and addressed customer inquiries and needs.
- Assisted in food and beverage pairings, and provided recommendations to enhance the dining experience, resulting in increased guest satisfaction and repeat visits.
- Collaborated with kitchen staff to ensure efficient meal preparation and timely delivery of orders, maintaining high standards for food quality and presentation.
- Maintained cleanliness and organization of the dining area, ensuring compliance with health and safety regulations.