Summary
Overview
Work History
Education
Skills
Timeline
Server

Aleza Seth

Wilmington,DE

Summary

Proven track record of enhancing guest satisfaction and streamlining service operations in many job positions, demonstrating exceptional customer service and multitasking abilities. Leveraged computer proficiency and active listening to boost efficiency and team collaboration, resulting in a significant increase in repeat visits.

Overview

6
6
years of professional experience

Work History

Server

Olive Garden Restaurant
03.2024 - Current



- Delivered exceptional customer service in a fast-paced dining environment, ensuring a positive experience for all guests.

- Took and processed orders accurately using a point-of-sale system, maintained timely service, and addressed customer inquiries and needs.

- Assisted in food and beverage pairings, and provided recommendations to enhance the dining experience, resulting in increased guest satisfaction and repeat visits.

- Collaborated with kitchen staff to ensure efficient meal preparation and timely delivery of orders, maintaining high standards for food quality and presentation.

- Maintained cleanliness and organization of the dining area, ensuring compliance with health and safety regulations.

Server

Millcroft
12.2023 - 03.2024


  • Provided exceptional dining service to residents in a nursing home setting, ensuring a comfortable and pleasant dining experience.
  • Assisted in menu planning and preparation, accommodating special dietary needs and preferences of residents.
  • Accurately took orders and served meals and beverages, demonstrating strong attention to detail to maintain quality and presentation standards.
  • Developed positive relationships with residents, fostering a welcoming and supportive environment that encouraged social interaction during meal times

Server

Applebee's Grill + Bar
07.2022 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Caregiver

Sunrise Senior Living
08.2022 - 03.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.

Dog Daycare Attendant

Dogtopia
08.2020 - 06.2021
  • Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
  • Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
  • Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.

Office Clerk

Delaware Depository
04.2021 - 05.2021
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
  • Input data into spreadsheets and databases.

Gymnastics Coach

Olympiad Gymnastics
02.2019 - 08.2020
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.

Education

Associate Of Science - Dental Hygiene

Del Tech Community College
Wilmington, DE

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Safe Food Handling
  • Computer Proficiency
  • High-volume dining
  • Quality Control
  • Reliable and Responsible
  • Multitasking
  • Problem-Solving
  • Excellent Communication
  • Attention to Detail
  • Teamwork and Collaboration
  • Time Management
  • Active Listening
  • Analytical Thinking

Timeline

Server

Olive Garden Restaurant
03.2024 - Current

Server

Millcroft
12.2023 - 03.2024

Caregiver

Sunrise Senior Living
08.2022 - 03.2023

Server

Applebee's Grill + Bar
07.2022 - 12.2023

Office Clerk

Delaware Depository
04.2021 - 05.2021

Dog Daycare Attendant

Dogtopia
08.2020 - 06.2021

Gymnastics Coach

Olympiad Gymnastics
02.2019 - 08.2020

Associate Of Science - Dental Hygiene

Del Tech Community College
Aleza Seth