Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Military Experience
Qualifications Summary
Professional Development
Websites
References
Timeline
Generic

Alezhiawan Ransome

Lawrenceville

Summary

Dynamic Technology Manager with a proven track record at Greyorange, specializing in software integration and automation solutions. Expert in strategic planning and team leadership, I successfully enhanced operational workflows and implemented disaster recovery plans, driving efficiency and compliance across projects. Adept at vendor management and fostering effective communication within cross-functional teams.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Technology Manager

Greyorange
Atlanta
12.2021 - Current
  • Managed the Organization Western hemisphere and internationally
  • Led team in implementing automation solutions for warehouse operations.
  • Managed software integration for inventory management systems.
  • Developed training programs to enhance staff technical skills.
  • Coordinated cross-departmental projects to improve operational workflows.
  • Oversaw system upgrades to ensure optimal performance and security.
  • Mentored junior staff in best practices and troubleshooting techniques.
  • Analyzed technology trends to inform strategic planning initiatives.
  • Facilitated communication between IT and operational teams for project alignment.
  • Supervised implementation project designed to improve system productivity.
  • Reviewed and evaluated outsourcing proposals to and provided cost/benefit analysis.
  • Coordinated with vendors for timely delivery of hardware or software products required by the organization.

Global Technology Director

Community Organized Relief Effort (CORE)
Atlanta
12.2020 - 12.2021
  • Led strategic planning for disaster response initiatives and community support programs.
  • Coordinated partnerships with local organizations to enhance resource distribution efforts.
  • Developed training programs for staff on emergency management and operational efficiency.
  • Oversaw budget allocation for various community relief projects and operational needs.
  • Facilitated communication between stakeholders to ensure alignment on project goals.
  • Managed team performance through regular feedback and performance evaluations.
  • Implemented policies for effective crisis management and community engagement strategies.
  • Analyzed program effectiveness to inform future initiatives and improve service delivery.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Conducted regular meetings with department heads to review progress on strategic initiatives.
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Established relationships with vendors and suppliers to secure favorable terms for materials or services.
  • Created the technology infrastructure for one of the biggest testing sites in America (Dodger Stadium).

  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.

Technology Director

City of Winder
Winder
02.2015 - 01.2020
  • Held responsibility in monitoring the production of goods and provision of services
  • Ensured seamless organizational operations to meet expectations and needs of customers
  • Strategically established business continuity and disaster recovery plan
  • Drove efforts in implementing new technology for a $7M worth of facility project and for city use
  • Expertly handled a team of information technology personnel
  • Administered company budget related to information technology initiatives
  • Formulated policies and manuals, projects for new hardware and software implementation in the Fire Department, and business cases for upgrading software and hardware
  • Head Technology Manager for 2 building projects for two 10 million dollars building renovations
  • Created plan to virtualize 90% of servers in inventory which saved city money on power and hardware equipment
  • Developed projects to changed IP phones for the city; new phone that cost $65K whereas old proposal that was requested by Director saved the city of winder spending $100,000 for cisco phones
  • Produced payment plan for the upgrades of workstation OS to windows 10
  • Currently working on police toughbooks with latest hardware for the implementation of new OS system
  • Successfully implemented EMV chip readers for the city of winder
  • Added free IT management software spiceworks to help with service desk tickets and inventory
  • Upgraded server OS to 2012 R2 or 2016 and developed three host servers machine to form a cluster
  • Upgraded obsolete cisco switches that was in the fiscal year proposal from former director but found reasonable switches that took the old proposal from $100,000 project to a $75,000 project
  • Developed and implemented new antivirus city wide as well as EMV Chip readers
  • Strategically created best practices for website, imaging server, how to’s manual for different software applications, as well as disaster recovery plan
  • Thoroughly assessed and conceptualized design techniques to resolve business problems using information technology
  • Took charge of identifying organizational improvements and design systems for implementation; as well as facilitated training to staff on the use of systems
  • Contributed insights during the new world implementation as well as new world data migration and conversion, as well as Incode 9 to 10 data migration and implementation
  • Formulated network diagrams and solutions after ransomware attack
  • Pioneered the implementation of new EMV Chip Reader Technology for citywide use
  • Took charge of gathering and executing specific solutions to end user data
  • Maintained active communication with vendors in implementing technology
  • Produced “how to” for end user and stakeholders
  • Steered efforts in planning and implementing a website project

Honorable Discharge

United States Army
01.2008 - 01.2014
  • Assume full accountability for battlefield signal support systems and terminal devices
  • Maintained radio and data distribution systems
  • Provided signal support functions and technical assistance for computer systems
  • Delivered technical assistance and training for local area networks
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Coursework in Business Administration -

Piedmont College
Athens, GA
01.2013

Associate of Science -

AIT Fort Gordon
Augusta, GA
05-2010

Computer Information Systems -

Athens Technical College
Athens, GA
01.2010

Skills

  • Software integration
  • Automation solutions
  • Project management
  • System upgrades
  • Disaster recovery
  • Budget allocation
  • Vendor management
  • Operational workflows
  • Technology trends analysis
  • Team leadership
  • Technical training
  • Effective communication
  • Problem solving
  • Performance evaluation
  • Strategic planning
  • IT budgeting
  • Mobile technologies
  • IT staff leadership
  • IT compliance
  • Enterprise architecture
  • ITIL framework
  • IT infrastructure
  • End user support
  • Business intelligence
  • IT asset management
  • Cybersecurity management
  • IT governance
  • Employee recruitment
  • IT risk management

Affiliations

  • Member, Association of Information Technology Professionals (AITP)
  • GMIS (Government Management Information Scientists)
  • Comptia Chapter Atlanta
  • Over 200 hours Fred Pryor

Certification

  • IT Infrastructure Library Foundation
  • Instd LC-SO
  • Project +
  • Cloud Essentials
  • Sys 601

Military Experience

United States Army, Honorable Discharge, 01/01/08, 12/31/14, Assume full accountability for battlefield signal support systems and terminal devices, Maintained radio and data distribution systems, Provided signal support functions and technical assistance for computer systems, Delivered technical assistance and training for local area networks

Qualifications Summary

Versatile, detail-oriented, and results-driven professional, equipped with hands-on experience in the field of information technology. Adept at managing and accomplishing various projects, establishing teams and facilitating training, as well as developing solutions to address and resolve technical issues. Effective at establishing relationships with all levels of individuals; with the ability to multitask in a fast-paced and deadline-driven environment. Fluent in English with working knowledge of Spanish.

Professional Development

  • Fred Pryor, Cloud Essentials First Time Managers Decision, Decision Making Process, Creating Focus during Change, Dealing with Resistance, Transforming the Organization, Transformation Leadership Series, Become an Effective Leader, Introduction to Project Management, LeaderShip Series, Creative Leadership
  • Association of Information Technology Professionals (AITP), Project Management

Websites

References

References available upon request.

Timeline

Technology Manager

Greyorange
12.2021 - Current

Global Technology Director

Community Organized Relief Effort (CORE)
12.2020 - 12.2021

Technology Director

City of Winder
02.2015 - 01.2020

Honorable Discharge

United States Army
01.2008 - 01.2014

Coursework in Business Administration -

Piedmont College

Associate of Science -

AIT Fort Gordon

Computer Information Systems -

Athens Technical College

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