Alfa Edmund
Ankeny,IA
Summary
Well experienced in customer service positions and looking to take my skills to new levels and increase my knowledge and experience. Client focused and customer driven, ready to use extensive knowledge on products and impersonal skills in order to fulfill customer and Co-workers needs.
I'm a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in IT position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Heavy Duty Associate 2
Casey's Distribution Center DC 1
04.2020 - Current
- Physical role that includes operating electric pallet jack
- Use technology like smartphones and handheld devices to sort, scan, and prepare orders.
- Build, wrap, sort and transport pallets and packages.
Customer service
Amazon fulfillment SAT5
02.2019 - 03.2020
- Instructing, assigning associates to their positions and processing payments.
- Provided excellent customer service to create positive experiences and customers trust.
Education
Information Technology (IT Certified) - Computer Support Specialist
San Antonio Alamo College (SAC)
San Antonio, TX12.2023
High School Diploma -
Roosevelt High School
San Antonio, TX07.2020
Skills
- Strong communication skills including ability to build customer base by approaching
- Solid problem-solving skills, very self-motivated, resourceful, reliable, and trustworthy
- Ability to work under pressure
- Typing skills
- Active listening skills
- Proficient in Microsoft Office programs including Word, Excel, PowerPoint
- Multitasking Abilities
Certification
- [IT Support Specialist] Alamo college - [2021-2023]
Timeline
Heavy Duty Associate 2
Casey's Distribution Center DC 1
04.2020 - Current
Customer service
Amazon fulfillment SAT5
02.2019 - 03.2020
Information Technology (IT Certified) - Computer Support Specialist
San Antonio Alamo College (SAC)
High School Diploma -
Roosevelt High School
Similar Profiles
Stone KarcherStone Karcher
Heavy Duty Picker at Casey's Distribution CenterHeavy Duty Picker at Casey's Distribution Center
Pamela ManersPamela Maners
Security Officer at Casey's Distribution CenterSecurity Officer at Casey's Distribution Center
Travis McCartyTravis McCarty
Maintenance Technician at Walmart Distribution Center (DC 6017)Maintenance Technician at Walmart Distribution Center (DC 6017)
Teagen BullockTeagen Bullock
Mechanical Engineering R&D Intern at Apogee Instruments, Inc.Mechanical Engineering R&D Intern at Apogee Instruments, Inc.
Michael FisherMichael Fisher
Digital Personal Shopper at WalmartDigital Personal Shopper at Walmart