Alfenix Fernandez
Belleville,WI
Summary
Proactive Housekeeper with extensive experience in maintaining cleanliness and sanitation in various settings. Skilled in bathroom cleaning, vacuuming, restocking essentials, and collaborating with teams for efficient task completion. Strong background in financial processing and resolving customer disputes, bringing a comprehensive approach to housekeeping and client satisfaction.
Overview
15
15
years of professional experience
Work History
Housekeeper
OCD Cleaning
08.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Accounting Assistant
Moroni Arquitectura
05.2022 - 05.2024
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements..
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Debt Collector
Scotiabank
01.2014 - 07.2014
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Developed strong relationships with customers to foster timely payments and account resolution.
Reconciliation Clerk
Scotiabank
02.2011 - 01.2014
- Mitigated risk exposure for the company by identifying and escalating potential fraudulent activity discovered during account reconciliations.
- Assisted in the timely completion of month-end closing procedures by accurately performing reconciliations within deadlines.
- Minimized financial risks by continuously monitoring and reporting irregularities to management.
- Identified and resolved discrepancies in account balances by conducting thorough research and analysis of financial data.
Sales Assistant
Gresefu
07.2009 - 11.2010
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Business Administration - Business Administration
Universidad Autonoma De Santo Domingo
Santo Domingo, RD04-2011
Skills
- Teamwork
- Housekeeping
- Bathroom cleaning
- Mopping and sweeping
Timeline
Housekeeper
OCD Cleaning
08.2024 - Current
Accounting Assistant
Moroni Arquitectura
05.2022 - 05.2024
Debt Collector
Scotiabank
01.2014 - 07.2014
Reconciliation Clerk
Scotiabank
02.2011 - 01.2014
Sales Assistant
Gresefu
07.2009 - 11.2010
Bachelor of Business Administration - Business Administration
Universidad Autonoma De Santo Domingo
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