Alferson Mwangin
Hutto,USA
Summary
Detail-oriented forklift operator and material handler with a strong background in customer service. Recognized for resolving customer issues efficiently and maintaining high satisfaction levels. Collaborates effectively with cross-functional teams to achieve project goals.
Overview
3
3
years of professional experience
Work History
Forklift Operator/Material Handler
Biewer Lumber-Wisconsin
11.2022 - 06.2025
Amazon prime delivery
Prime
Round Rock, Texas
01.2024 - 03.2025
- Comp
- leted day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Education -
College of micronesia
Pohnpei, fsmSkills
- Load & unload
- Attention to detail
- Electric pallet jack
- Order picking
- RF scanner
- Order picker
- Blueprint reading
- Packaging
- Materials handling
- Lift truck
- Forklift
- Heavy lifting
- Reach truck
- Picking & packing
Languages
English
Timeline
Amazon prime delivery
Prime
01.2024 - 03.2025
Forklift Operator/Material Handler
Biewer Lumber-Wisconsin
11.2022 - 06.2025
Education -
College of micronesia