Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Alfiery Hernández

Fort Worth

Summary

Professional with extensive experience in operational management and team leadership, adept at analyzing production performance metrics to identify trends and develop key performance indicators. Demonstrated ability to coordinate cross-departmental efforts to enhance efficiency, while overseeing a team of 18+ to consistently improve performance outcomes. managing staffing processes, including recruitment, onboarding, and training, alongside conducting policy reviews for continuous improvement. Skilled in maintaining accurate inventory records and optimizing shipment organization based on priority and cost analysis.

Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Operations Manager

Pra Group Inc
02.2019 - Current
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.

• oversee team of 18+ and increase performance and production quarter after quarter

  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Created detailed reports on the performance of individual departments within operations.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Maintained accurate inventory records to track stock levels and minimize costs.

Freight Broker

Amino Transport
02.2016 - 11.2018
  • Organized shipments based on priority level and estimated time of arrival.
  • Conducted regular reviews of freight rates for existing clients as well as potential ones.
  • Created reports summarizing performance metrics related to freight costs, transit times, carrier compliance.
  • Processed payments for carriers in accordance with contractual agreements.

Supervisor

The Turner Co
05.2014 - 04.2018
  • Supervised daily operations, ensuring adherence to safety protocols and company standards.
  • Trained and mentored staff on workflow processes and operational best practices.
  • Optimized inventory management systems to enhance efficiency and reduce waste.
  • Conducted performance evaluations, providing
  • constructive feedback to team members.
  • Coordinated cross-departmental communication to streamline project execution and resolve issues.
  • Ensure concrete mix design meets project requirements.
    Inspect forms, rebar, and placement before pours.
    Check finish quality and surface tolerances
  • Monitored compliance with regulatory requirements to ensure operational integrantes and safety standards.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Education

High School Diploma -

Birdville High School
North Richland Hills, TX
05-2015

Skills

  • Bilingual
  • Active listening
  • Conflict resolution
  • Adaptability
  • Accountable
  • Reliable
  • OSHA 30 construction
  • Reliable
  • Performance metrics

  • Team leadership
  • Employee training
  • Problem solving

Languages

Spanish
Professional

Certification

30 Hour Construction Industry Outreach.

Timeline

Operations Manager

Pra Group Inc
02.2019 - Current

Freight Broker

Amino Transport
02.2016 - 11.2018

Supervisor

The Turner Co
05.2014 - 04.2018

High School Diploma -

Birdville High School