Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Legal Interpreter
Self-Employed
01.2020 - Current
Enhanced client understanding of complex legal concepts by providing accurate and concise interpretations during meetings and court hearings.
Supported attorneys in preparing for cases by delivering precise translations of legal documents, ensuring accuracy and timeliness.
Maintained confidentiality and adhered to ethical guidelines while interpreting sensitive information in various legal settings.
Human Resources Director
Department Of Airports
02.2019 - 09.2020
Managed a workforce comprised of more than 700 employees on a national level.
Streamlined HR processes for increased efficiency and improved service delivery.
Reduced turnover rates through effective talent acquisition and retention strategies.
Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
Led successful labor relations negotiations, maintaining positive relationships between management and union representatives.
Spearheaded diversity and inclusion efforts, fostering a welcoming workplace environment for all staff members.
Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
Coordinated internal communications efforts, keeping employees informed of important organizational updates and changes.
Site Manager
Department Of Airports
04.2017 - 02.2019
Led a team of 15 associates to achieve very high levels of service and customer satisfaction.
Enhanced efficiency by implementing streamlined processes and procedures.
Improved client satisfaction with timely delivery of services through effective communication and coordination among team members.
Collaborated with cross-functional teams for seamless project execution and completion.
Increased employee engagement by implementing training programs and promoting open communication.
Conducted regular audits of operational procedures, ensuring compliance with industry standards and regulations.
Coordinated with stakeholders on project requirements, ensuring alignment between expectations and deliverables.
Drove excellence in customer service through effective communication channels between internal teams as well as external clients.
Education
Certificate of HR Management By Competencies - Business Administration / Human Resources
INAP
Dominican Republic
06.2019
Certificate - Superior Studies in Aeronautical Management
UNPHU
Dominican Republic
12.2017
BBA - Business Administration
Ponitificia Universidad Catolica Madre Y Maestra
Dominican Republic
02.2017
Skills
Skilled in Microsoft Office and the Procurement Module in SAP
New Employee Training
Internal Communications
Operations Management
Workforce Management
Stress Tolerance
Strategic Planning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Timeline
Legal Interpreter
Self-Employed
01.2020 - Current
Human Resources Director
Department Of Airports
02.2019 - 09.2020
Site Manager
Department Of Airports
04.2017 - 02.2019
Certificate of HR Management By Competencies - Business Administration / Human Resources
INAP
Certificate - Superior Studies in Aeronautical Management