Professional Summary
Overview
Work History
Education
Skills
Personal Information
Timeline

Alfonso Delgado

Samsung Austin Semiconductor
Manor
17
years of professional experience
Operational leadership focused on manufacturing operations, KPI tracking, and process improvement across complex production environments, driving 6-10% improvement in monitored operational metrics. Brings a practical approach to aligning cross-functional work, managing vendor relationships, and keeping facilities, equipment, and maintenance priorities moving. Also supports hiring, coaching, and performance management to strengthen team execution and spot reporting gaps that improve results.

Work History

Senior Manager

8 Months
Samsung Austin Semiconductors | 03.2026 - Current
  • Track 10+ maintenance tasks weekly to support equipment reliability and timely work completion.
  • Oversee day-to-day operations to support consistent workflow and timely issue resolution.
  • Lead cross-functional coordination to keep priorities aligned across maintenance, production, and support teams.
  • Implement process improvements to reduce recurring delays and strengthen operational consistency.
  • Review performance dashboards to monitor trends and support timely corrective action.
  • Develop and create Leadership Training program and Aspiring Leaders program to aid/help current and future leaders
  • Work-force development with technical schools to build and develop employment hiring pipeline. Currently lead advisory board
  • Manage and optimize NPI movement through department
  • Lead several CIP initiatives in quality, safety, and systems
  • Audit support to strengthen customer confidence in company
  • Human - error reduction and automation lead

Operations Manager

6 Years 3 Months
Samsung Austin Semiconductor | 08.2020 - Current
  • Handle 10-20 customer cases daily while resolving issues professionally and maintaining high satisfaction.
  • Develop team members through hiring support, coaching, and performance management activities.
  • Establish operational policies, procedures, standards, and objectives aligned with organizational goals.
  • Maintain vendor relationships to support successful project completion and timely coordination.
  • Oversee facilities, equipment, vehicles, and machinery maintenance used in daily operations.
  • Coordinate across departments to support smooth workflow, reporting, and continuous improvement.

Superintendent

2 Years 5 Months
Samsung Austin Semiconductor | 03.2018 - 08.2020
  • Reviewed Numerous production timelines weekly to forecast output needs and keep projects aligned with schedule commitments.
  • Coordinated multiple projects to support timely completion and keep work moving across departments.
  • Improved operational efficiency by identifying process gaps and implementing practical workflow changes.
  • Partnered with departmental leaders to align goals, strategic plans, and execution priorities.
  • Troubleshot minor issues promptly and escalated larger technical problems to support faster resolution.
  • Managed multiple tasks while staying adaptable and meeting deadlines with consistent quality.

Shift Supervisor

2 Years
Samsung Austin Semiconductor | 03.2016 - 03.2018
  • Trained new employees on job duties, safety protocols, policies, and company culture.
  • Built shift plans and adjusted team lineups to improve coverage and line efficiency.
  • Fostered a positive team culture through consistent communication and daily interactions.
  • Reviewed charts and work orders to define shift requirements and assign work accurately.
  • Supported HR with recruitment screening and hiring recommendations for open roles.

Senior Technician

6 Years 9 Months
Samsung Austin Semiconductor | 06.2009 - 03.2016
  • Investigated recurring performance issues and identified root causes through detailed troubleshooting and technical analysis.
  • Produced clear documentation for systems, procedures, and configurations to support consistent maintenance and handoffs.
  • Supported internal teams with high-level technical troubleshooting, helping resolve urgent issues quickly and accurately.
  • Analyzed technical data to spot trends, anticipate problems, and guide preventive maintenance decisions.
  • Maintained current knowledge of equipment and system changes to strengthen daily troubleshooting and support.

Education

High School Diploma

Taylor high school | Taylor, TX | 05.2005

Skills

Operations management
Strategic planning
KPI tracking
Project leadership
Process improvement
Continuous improvement
Maintenance planning
Root cause analysis
Change management
Production planning
Operational reporting
Workforce planning
Vendor coordination
Preventive maintenance
Lean manufacturing
Six Sigma
Capacity planning
Inventory control
Production scheduling
Budget management
Forecasting
Performance dashboards
Root cause investigation
Safety compliance
Cross-functional leadership

Personal Information

Title: Manager of Operations

Timeline

Senior Manager

Samsung Austin Semiconductors
03.2026 - CurrentRead More

Operations Manager

Samsung Austin Semiconductor
08.2020 - CurrentRead More

Superintendent

Samsung Austin Semiconductor
03.2018 - 08.2020Read More

Shift Supervisor

Samsung Austin Semiconductor
03.2016 - 03.2018Read More

Senior Technician

Samsung Austin Semiconductor
06.2009 - 03.2016Read More

Taylor high school

High School Diploma
Read More
Alfonso Delgado