Alfonso Gonzalez
Brownsville
Summary
I would like to express my interest in the available position. This position will give me an opportunity to further my career in a world-class organization. During my professional career, I have developed proficient leadership skills, and coordinated operations, mentored colleagues, and established a strong working rapport with other agencies. My experience has enabled me to become a well-balanced officer and has enhanced my capabilities. Because of my experience, self-motivated work ethic, time management skills and ability to work well with others; I have been regularly tasked to perform collateral duties that aid and enhance CBP operations and more efficiently fulfill the mission. I would greatly appreciate the opportunity to learn a new aspect of CBP.
Thank you.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Passport Control Secondary Team Lead
US Customs
Brownsville
10.2024 - Current
- Lead secondary inspection operations, assign workload, guide officers on admissibility decisions,
ensure compliance with CBP policies, brief staff, and act as liaison between officers and supervisors
during high-volume operations. - Coordinated workflow among team members to ensure timely project completion.
- Mentored junior staff on best practices and operational procedures.
- Implemented process improvements to enhance team efficiency and effectiveness.
- Facilitated communication between departments to streamline project execution.
Customs and Border Protection Officer
Customs and Border Protection
Brownsville
04/01/18 - Current
- Performed inspections of arriving and departing passengers, cargo and baggage to detect prohibited or restricted items.
- Conducted searches of vehicles, vessels, aircrafts and containers for contraband.
- Verified authenticity of travel documents such as visas, passports and customs declarations.
- Enforced immigration laws by interviewing travelers to determine their eligibility for entry into the country.
- Intercepted individuals attempting to enter the country illegally.
- Identified fraudulent documents used in attempts to gain illegal entry into the country.
- Assisted with investigations related to violations of immigration laws and smuggling activities.
- Collaborated with other federal agencies such as Immigration and Naturalization Service and Drug Enforcement Administration.
- Detected and prevented illegal entry and smuggling of aliens from entering country.
- Trained and mentored new or less experienced staff members to effectively secure national borders.
- Reviewed and visas, passports and immigration applications to verify adherence to requirements.
- Located and seized vehicles, aircraft and boats containing contraband.
Cash Controller
HEB Grocery Store
Brownsville
07/18/11 - 03/25/18
- Monitored daily cash flow and prepared related reports for management review.
- Managed the collection process from customers in order to maximize cash receipts.
- Generated accurate weekly and monthly cash forecast reports based on sales projections.
- Collaborated with other departments to ensure proper recording of transactions affecting cash balances.
- Provided training to new staff members on existing processes and procedures related to cash control functions.
- Provided excellent customer service to clients in person and over the phone.
- Processed payments for services rendered using cash register or POS system.
- Assisted cashiers with resolving customer complaints and inquiries.
- Monitored cashier performance, providing feedback as needed.
- Performed daily opening and closing procedures for the register area.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Counted and balanced cashier drawers.
- Identified discrepancies between actual sales figures and expected totals.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
Education
High School Diploma -
Lopez Early College High School
Brownsville, TX06.2010
Skills
- Customs and Immigration
- Investigative Procedures
- Bookkeeping
- Team Leadership
- Money Handling
- Report Writing
- Intelligence Gathering
- Inspection procedures
- Document verification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Certification
Leadership Training - CBP Team Lead Leadership Course – Laredo, Texas
References
Pedro Velazquez – (956)-832-8722 – Pedro.Velazquez@cbp.dhs.gov
Cesar Martinez – (956)-572-7648 – Cesar.W.Martinez@cbp.dhs.gov
Yahir Sanchez - (956)-517-7867 - Yahir.I.Sanchez@cbp.dhs.gov
Timeline
Passport Control Secondary Team Lead
US Customs
10.2024 - Current
Customs and Border Protection Officer
Customs and Border Protection
04/01/18 - Current
Cash Controller
HEB Grocery Store
07/18/11 - 03/25/18
High School Diploma -
Lopez Early College High School