Alfonso Mckenzie
Clermont,FL
Summary
Organized and dependable candidate
successful at managing multiple
priorities with a positive attitude.
Willingness to take on added
responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
COO/Co-Founder
Mckalmon Dugell SRL,
05.2016 - 05.2021
- Processed deposits, withdrawals, bank wires and international swift transactions based on client's country jurisdiction.
- Managed and built book of business by Introducing Brokers and Money Managers.
- Serviced and executed manual trades on MT4 manager upon client request.
- Ensured that all duties were performed in line with the necessary KYC, AML, and due diligence controls.
- Executed manual Crypto OTC trades on back-office platform and process Crypto coins to designated wallets.
- Developed and managed cryptocurrency OTC transaction contracts between Crypto exchange and Clients.
Account Manager
Mckalmon Dugell SRL,
05.2016 - 05.2021
- Built and established relationships with new clients by by fostering lasting relations during account onboarding.
- Providing existing clients with ongoing support in relation to the operation of their account.
- Ensured that all duties are performed in line with the necessary KYC, AML, and due diligence controls.
South and Central America Sales Director
Always Travel With Us
02.2013 - 04.2016
- Overseeing sales floor, working together with board of directors, management team, human resources, tech support, handling operations, employee development, budgeting, customer satisfaction, and vendor relations, increasing
revenue from $0 to $3mm in less than a year. - Implementing sales strategies to maximize profitability and revenue management opportunities, while capturing the vast majority of South and Central America.
- Enhancing sales production rates by handling staff conflicts, evaluations, hiring and termination processes, coaching employees on company protocol, and empowering positive employee culture.
Sales Floor Manager
Sell My Timeshare Now
04.2011 - 01.2013
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Coach, inspire and influence team members to deliver high standards of service and excide customers expectations.
Education
Bachelor of Science - Business Administration And Management
Pontificia Universidad Catolica Madre Y Maestra
Dominican RepublicSkills
- Forex, Equity, options, futures, Crypto, binary, Commodities, Indices Knowledge
- MT4 Manager Platform
- Risk Management
- Forex Data analyst
- SL & TP Management
- S/R Levels
- Trade Execution
- Candle Pattern Signals
- Indicators
Languages
Spanish
Timeline
COO/Co-Founder
Mckalmon Dugell SRL,
05.2016 - 05.2021
Account Manager
Mckalmon Dugell SRL,
05.2016 - 05.2021
South and Central America Sales Director
Always Travel With Us
02.2013 - 04.2016
Sales Floor Manager
Sell My Timeshare Now
04.2011 - 01.2013
Bachelor of Science - Business Administration And Management
Pontificia Universidad Catolica Madre Y Maestra